Instructor Resources
Instructor materials include slide decks, test banks, answers to discussion questions, case study materials, an instructional guide, and a transition guide to the new edition.
Your Global Framework for Advancing Healthcare Quality
Looking for a comprehensive foundation in the principles and practices of quality management for tomorrow's healthcare professionals? Look no further than the 5th edition of Introduction to Healthcare Quality Management, which provides essential guidance on quality improvement methodologies, performance measurement, patient safety and regulatory frameworks that shape healthcare delivery in the United States and beyond.
With three new chapters on quality and a new Career Corner appendix that features guidance on certifications to support professional growth, this edition offers expanded content on systems, high-reliability organizations and strategy driven leadership while providing tools for performance measurement, visualization and data analysis.
With a significantly expanded international focus, this edition integrates real-world insights from practitioners in diverse healthcare systems, offering readers a global perspective on the evolving pursuit of safe, effective and patient-centered care.
Key Features:
- Practitioner Perspectives: Real-world accounts from quality professionals highlight how principles of quality management are applied in different healthcare contexts.
- Updated Case Studies: New and practical scenarios challenge readers to analyze and solve realistic quality management problems.
- Special Topics: Contemporary discussions on infection prevention, clinical documentation improvement, digital health and other emerging issues in quality.
Ideal for students, clinicians, managers and quality improvement professionals, this text bridges theory and practice to help readers drive measurable improvements in care delivery and organizational performance.