eBook - ePub
Principles of Quality Costs
Understanding the Strategic Implementation of Process Management
- 282 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Principles of Quality Costs
Understanding the Strategic Implementation of Process Management
About this book
Quality isn't just a technical issue—it's an economic engine.
Quality problems don't just appear on the shop floor—they surface in delays, rework, miscommunication, and hidden costs that drain performance across the organization. Principles of Quality Costs, Fifth Edition, clarifies these often?overlooked drivers of waste and provides a modern, practical framework for reducing them. With updated terminology, expanded research on office and knowledge?work environments, and clear guidance on Investments, Monitoring, Waste, and Downstream Consequences, this edition shows how to make quality costs visible, measurable, and actionable. Designed for today's cross?functional teams, it equips leaders and practitioners to improve processes, strengthen customer satisfaction, and deliver bottom?line results.
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Information
Table of contents
- Cover
- Title Page
- Copyright
- Dedication
- Contents
- List of Figures and Tables
- Acknowledgments
- Chapter 1: Quality Cost Concepts
- Chapter 2: Quality Cost System Definitions
- Chapter 3: Build a COQ Program That Leadership Funds and Teams Use
- Chapter 4: Quality Control with COQ
- Chapter 5: Quality Improvement and Reducing Costs
- Chapter 6: Supplier Quality Costs—Managing Quality Costs Beyond Your Walls
- Chapter 7: Software Quality Costs
- Chapter 8: Case Studies
- Chapter 9: Quality Systems
- Chapter 10: Leading with COQ: From Metrics to Management
- Appendix A: Financial and Accounting Concepts for Quality Management
- Appendix B: Detailed Description of Quality Cost Elements
- Consolidated References
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Yes, you can access Principles of Quality Costs by Douglas C. Wood,Frazier Pruitt in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over 1.5 million books available in our catalogue for you to explore.