- 134 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple 'warning signs' to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.
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Information
Subtopic
Business CommunicationIndex
BusinessTable of contents
- Cover
- Title
- Contents
- Introduction
- 1. Take Up the Challenge
- 2. Watch for the Warning Lights
- 3. Take Charge Again
- 4. Engage Your Brain
- 5. Listen Before Speaking
- 6. Make Your Meetings Count
- 7. Identify Motivations
- 8. Challenge Truth
- 9. Claim Your Power
- 10. Adapt Your Style
- 11. Ask Brilliant Questions
- 12. Value Gender Differences
- 13. Demand Clarity
- 14. Negotiate Agreements
- 15. Consider Cultural Influences
- 16. Get Great at Small Talk
- 17. Manage Confrontation
- 18. Invent the Future
- Conclusion
- Notes
- Further Reading
- Acknowledgments
- About the Author
- About Blamestorming
- Copyright
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Yes, you can access Workstorming by Rob Kendall in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over 1.5 million books available in our catalogue for you to explore.