Digital Sales Transformation in a Customer First World
eBook - ePub

Digital Sales Transformation in a Customer First World

  1. 508 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Digital Sales Transformation in a Customer First World

About this book

Digital Sales Transformation is about selling in a digitally transformed world. It changes how you sell and engage with your customer. Defining a Digital Sales Transformation blueprint to guide sales organizations to respond to this disruption as they struggle to catch up to their more digitally advanced customers is this book's core theme. "Digital Sales Transformation in a Customer First World" will be your constant companion as your execute your Digital Sales Transformation strategy. At over 500 pages, it is packed with actionable knowledge as a blueprint for your journey. It guides you to define your Ideal Customer Profile, to Understand the Customer's Business, to Build, Elevate and Expand Relationships, and how to Create and Communicate Value. It includes a framework to build an effective Executive Sponsor Program, to execute Account Based Marketing, and describes the role of Artificial Intelligence in enterprise B2B sales. It sets out Strategy, Sales Execution, and Sales Management methods for Sales Process, Opportunity Management, Account Management and overall Sales Team Performance Management, and it describes the technology to use in each case.

ABOUT THE AUTHOR

Donal Daly is CEO and founder of Altify, which is his fifth global business enterprise. Combining his expertise in enterprise software applications, artificial intelligence and sales methodology, he continues to revolutionize the sales effectiveness industry. Donal was also CEO and founder at Software Development Tools, NewWorld Commerce, The Customer Respect Group, and Select Strategies — all of which were acquired by various parties. Donal is the author of four books including his recent Amazon Bestseller, "Account Planning in Salesforce", and "Select Selling Sales Fieldbook".

Information

Year
2026
eBook ISBN
9781781193303

Table of contents

  1. Copyright Page
  2. Contents
  3. Figures
  4. Acknowledgements
  5. Foreword
  6. Chapter 1. Introduction
  7. Chapter 2. Digital Sales Transformation Part 1: Discover Impact
  8. Chapter 3. Digital Sales Transformation Part 2: Customer Engagement Model
  9. Chapter 4. Digital Sales Transformation Part 3: Capabilities Assessment
  10. Chapter 5. The Ideal Customer Profile
  11. Chapter 6. Relationships: The Buyer’s Perspective
  12. Chapter 7. A Structure for Building Relationships
  13. Chapter 8. The Executive Sponsor: Their Role in Large Accounts
  14. Chapter 9. Know Your Customer First
  15. Chapter 10. Create and Communicate Value
  16. Chapter 11. Communicate Value at Scale: Account Based Marketing
  17. Chapter 12. The Role of AI in Enterprise Sales
  18. Chapter 13. Sales Process
  19. Chapter 14. Opportunity Management
  20. Chapter 15. Account Management
  21. Chapter 16. Sales Performance Management
  22. Chapter 17. Final Words
  23. Notes
  24. Index
  25. About the Author

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