With a clear organizing framework, based on a process model of change, and vast breadth of coverage, John Hayes' best-selling textbook covers all stages of change management.
This 7th edition equips you with the practical tools, and knowledge of recent academic research and thinking, to manage change in all types of organizations. It embeds learning with a range of pedagogical tools, including experiential learning exercises, research reports, in-text examples and case studies from real-life organizational situations.
Taking a managerial approach, this textbook is suitable for undergraduate, postgraduate and MBA students studying change management as well as for practitioners.
New to this edition:
-Chapter on trust in change management exploring the importance of trust in the change process
-More on responding to big bang disruptions such as the impact of Covid 19 on businesses
-New content on how cognitive style can affect sensitivity to emerging issues
-A new change management tool, the Cognitive Style Index, for measuring cognitive style hosted on the companion website and discussed in the book
-Discussion of the effects of working from home and hybrid working practices, and the need for modular and systemic diagnosis
-More tables and many new case studies
The companion website provides a range of resources to support teaching and learning, including narrated audio-visual tutorials, a testbank, interactive quizzes, detailed case study briefings and bonus cases, and interactive change management tools.
- 420 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
The Theory and Practice of Change Management
About this book
Information
Table of contents
- Cover
- Dedication
- Title Page
- Contents
- List of figures and tables
- List of research reports and change tools
- About the author
- Preface
- Tour of the book
- Online teaching and learning resources
- Managing Change in Practice: video and text feature
- Employability skills
- Case studies and examples grid
- Publisher’s acknowledgements
- I MANAGING CHANGE: A PROCESS PERSPECTIVE
- 1. Process models of change
- 2. Leading change: a process perspective
- II RECOGNIZING THE NEED FOR CHANGE AND STARTING THE CHANGE PROCESS
- 3. Patterns of change
- 4. Sources of change
- 5. Recognizing a need or opportunity for change
- 6. Using value innovation to proactively identify new opportunities
- 7. Starting the change
- III DIAGNOSING WHAT NEEDS TO BE CHANGED
- 8. Diagnosis
- 9. Gathering and interpreting information
- IV PLANNING AND PREPARING FOR CHANGE
- 10. Shaping implementation strategies
- 11. Developing a change plan
- 12. Types of intervention based on who does what
- 14. Selecting interventions
- V LEADING AND MANAGING THE PEOPLE ISSUES
- 15. Building change relationships
- 16. The role of leadership
- 17. Power, politics and stakeholder management
- 18. Responsible change management: an ethical approach
- 19. Managing context to promote ethical practice
- 20. Communicating change
- 21. Trust: the essential lubricant for change
- 22. Motivating others to change
- 23. Supporting others through change
- VI IMPLEMENTING CHANGE AND REVIEWING PROGRESS
- 24. Implementing change
- 25. Reviewing and keeping the change on track
- VII SUSTAINING CHANGE
- 26. Making change stick
- 27. Spreading change
- VIII LEARNING
- 28. Change managers learning from their own experience
- 29. Facilitating collective learning
- 30. Pulling it all together: a concluding case study
- References
- Author index
- Subject index
- eCopyright
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Yes, you can access The Theory and Practice of Change Management by John Hayes in PDF and/or ePUB format, as well as other popular books in Business & Organisational Behaviour. We have over 1.5 million books available in our catalogue for you to explore.