Ultimate ITIL® Version 5 Foundation Certification Guide
eBook - ePub

Ultimate ITIL® Version 5 Foundation Certification Guide

The Complete ITIL® Version 5 Foundation Guide to Digital Services, Service Value Systems, Governance, and Continual Improvement (English Edition)

  1. 448 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Ultimate ITIL® Version 5 Foundation Certification Guide

The Complete ITIL® Version 5 Foundation Guide to Digital Services, Service Value Systems, Governance, and Continual Improvement (English Edition)

About this book

Pass the Exam. Transform Your Career. Lead the Future of IT Services.

Book Description

The Future of IT Belongs to Professionals Who Can Turn Technology into Business Value

The world runs on digital services, and the professionals who know how to design, deliver, and continuously improve them are the ones leading organizations, earning more, and building careers that last. Ultimate ITIL® Version 5 Foundation Certification Guide is not just an exam prep book. It is your complete transformation into a confident, credible, and future-ready IT service management professional.

From the moment you open this book, you are on a journey. You will start by understanding why ITIL Version 5 exists and what makes it fundamentally different from everything that came before — then move through digital products, digital services, value streams, governance, automation, artificial intelligence, and continual improvement with the kind of clarity that only comes from a guide written by someone who has lived and breathed ITIL for over 25 years.

What you will learn

• Explain ITIL® Version 5 core concepts, guiding principles, and the Service Value System.

• Apply the four dimensions of service management to real organizational scenarios.

• Design value streams and service practices for digital product and service delivery.

Table of Contents

1. Evolving IT Service Management

2. Introduction to Key Concepts of ITIL

3. ITIL Four Dimensions of Product and Service Management

4. Key Concepts of Digital Product and Service Management

5. ITIL Product and Service Lifecycle

6. The ITIL Value System: Part I

7. The ITIL Value System: Part II

8. Identifying, Mapping, and Managing Value Streams

9. Completing the ITIL Foundation Picture

10. Outline of the Certification Journey

11. Implementation and Next Steps

Index

Information

Publisher
Orange Education Pvt Ltd
Year
2026
Topic
Computer Science
eBook ISBN
9788169646383
Subtopic
Computer Science General
Index
Computer Science

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Get a Free eBook
  5. Enjoy 1 Month of Free Access to AVA SkillShelf!
  6. Errata
  7. Dedication Page
  8. About the Author
  9. About the Technical Reviewer
  10. Acknowledgements
  11. Preface
  12. Table of Contents
  13. 1. Evolving IT Service Management
  14. 2. Introduction to Key Concepts of ITIL
  15. 3. ITIL Four Dimensions of Product and Service Management
  16. 4. Key Concepts of Digital Product and Service Management
  17. 5. ITIL Product and Service Lifecycle
  18. 6. The ITIL Value System: Part I
  19. 7. The ITIL Value System: Part II
  20. 8. Identifying, Mapping, and Managing Value Streams
  21. 9. Completing the ITIL Foundation Picture
  22. 10. Outline of the Certification Journey
  23. 11. Implementation and Next Steps
  24. Appendices
  25. Index

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Yes, you can access Ultimate ITIL® Version 5 Foundation Certification Guide by Sankarsan Biswas in PDF and/or ePUB format, as well as other popular books in Computer Science & Computer Science General. We have over 1.5 million books available in our catalogue for you to explore.