Embed AI at the heart of HR to drive workforce performance, commercial impact and long-term relevance.
The AI-Centric HR Operating Model is a strategic guide for senior HR leaders and people executives who must integrate artificial intelligence into their operating models to remain integral to business performance. Written by Tess Hilson-Greener, this book explains how HR can move beyond legacy structures and process-heavy activity to design an AI-centric model aligned to how value is now created across the organization.
Grounded in ethics and human value, the book shows how AI should be embedded across HR as a core operating capability not as a technology add-on. It demonstrates how AI can amplify human judgement, creativity and insight while improving productivity, decision-making speed and organizational resilience, ensuring HR drives both people outcomes and commercial results.
You'll learn how to:
- Design an AI-centric HR operating model aligned to business strategy
- Embed AI across HR to improve productivity, capability and decision-making
- Align human judgement and creativity with AI-enabled performance insights
- Ensure ethical, human-centered AI adoption that builds trust and engagement
With research-led insight, senior leader perspectives and real-world organizational evidence, The AI-Centric HR Operating Model helps HR leaders strengthen relevance, accelerate impact and position the people function as a central driver of performance in the AI era.
Themes include: AI in HR, HR operating models, workforce performance, ethical AI, people strategy, organizational resilience, human-centered AI, business alignment

eBook - ePub
The AI-Centric HR Operating Model
An Ethical Approach to Improve Workforce and Business Performance
- 314 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
The AI-Centric HR Operating Model
An Ethical Approach to Improve Workforce and Business Performance
About this book
Information
Table of contents
- Foreword by Lord Holmes of Richmond, Member of the House of Lords Select Committee on Communications and Digital
- Introduction
- 1 The illusion of progress
- 2 Human–AI teaming: Where organizational judgement now lives
- 3 Ethics without judgement: When systems prevent decisions
- 4 Role compression: Reconfiguring HR in an AI-mediated organization
- 5 Capability under pressure: Reconfiguring HR in an AI-mediated organization
- 6 Rethinking productivity in an AI-mediated organization
- 7 Leadership in the AI supercycle: Redefining decision-making and accountability
- 8 The PXB Ecosystem: An operating architecture for AI-mediated organizations
- 9 The architecture of AI governance: Monitoring, ethics and the Judgement Spine
- 10 From AI tools to operating systems: Implementing the AI-centric operating model
- Index
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Yes, you can access The AI-Centric HR Operating Model by Tess Hilson-Greener in PDF and/or ePUB format, as well as other popular books in Business & Business Ethics. We have over 1.5 million books available in our catalogue for you to explore.