The ASQ Certified Manager of Quality/Organizational Excellence Handbook
eBook - ePub

The ASQ Certified Manager of Quality/Organizational Excellence Handbook

  1. 716 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The ASQ Certified Manager of Quality/Organizational Excellence Handbook

About this book

This sixth edition of The ASQ Certified Manager of Quality/Organizational Excellence Handbook provides practical methods, tools, and strategies for quality management and organizational excellence. Aligned with the updated 2026 ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge (BoK), it equips you to lead process improvement efforts across many industries with confidence. This handbook is an essential resource for managers, supervisors, engineers, consultants, and candidates preparing for the ASQ CMQ/OE certification examination. In addition to coverage of each section of the 2026 CMQ/OE BoK, new to this edition are: ? New and expanded tools and frameworks, including PESTLE, is/is not analysis, SIPOC, CAPA, 8D, and A3 problem solving. ? Discussions of artificial intelligence, virtual and hybrid work groups, and cybersecurity. ? Updated information concerning compliance and confidentiality, mergers and acquisitions, Total Productive Maintenance, and process reliability. With the knowledge and guidance in this book, you will be prepared to help your organization navigate emerging challenges and improve performance.

Table of contents

  1. Preface to the Sixth Edition
  2. Acknowledgments
  3. Introduction
  4. Part I: Leadership
  5. Part II: Strategic Plan Development and Deployment
  6. Part III: Management Elements and Methods
  7. Part IV: Quality Management Tools
  8. Part V: Customer-Focused Organizations
  9. Part VI: Supply Chain Management
  10. Part VII: Training and Development
  11. Appendix A. The Certified Manager of Quality/Organizational Excellence Body of Knowledge
  12. Appendix B. References
  13. Appendix C. Glossary and Acronyms
  14. About the Editors

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Information

Publisher
ASQ Quality Press
Edition
6
Year
2026
Topic
Business
Print ISBN
9781636942261
Subtopic
Operations
eBook ISBN
9781636942285
Index
Business

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Yes, you can access The ASQ Certified Manager of Quality/Organizational Excellence Handbook by Sandra L. Furterer,Douglas C. Wood in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over 1.5 million books available in our catalogue for you to explore.