Root Cause Analysis Handbook
eBook - ePub

Root Cause Analysis Handbook

A Guide to Efficient and Effective Incident Investigation

  1. 296 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Root Cause Analysis Handbook

A Guide to Efficient and Effective Incident Investigation

About this book

Are you trying to improve performance, but find that the same problems keep getting in the way? Safety, health, environmental quality, reliability, production, and security are at stake. You need the long-term planning that will keep the same issues from recurring. Root Cause Analysis Handbook: A Guide to Effective Incident Investigation is a powerful tool that gives you a detailed step-by-step process for learning from experience.

Reach for this handbook any time you need field-tested advice for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively incorporate the methodology and apply it to a variety of situations.

Using the structured techniques in the Root Cause Analysis Handbook, you will:

  • Understand why root causes are important.
  • Identify and define inherent problems.
  • Collect data for problem-solving.
  • Analyze data for root causes.
  • Generate practical recommendations.

The third edition of this global classic is the most comprehensive, all-in-one package of book, downloadable resources, color-coded RCA map, and licensed access to online resources currently available for Root Cause Analysis (RCA). Called by users "the best resource on the subject" and "in a league of its own." Based on globally successful, proprietary methodology developed by ABS Consulting, an international firm with 50 years' experience in 35 countries.

Root Cause Analysis Handbook is widely used in corporate training programs and college courses all over the world. If you are responsible for quality, reliability, safety, and/or risk management, you'll want this comprehensive and practical resource at your fingertips. The book has also been selected by the American Society for Quality (ASQ) and the Risk and Insurance Society (RIMS) as a "must have" for their members.

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Yes, you can access Root Cause Analysis Handbook by Lee N. Vanden Heuvel, Donald K. Lorenzo, Laura O. Jackson, Walter E. Hanson, James J. Rooney, David A. Walker in PDF and/or ePUB format, as well as other popular books in Business & Insurance. We have over one million books available in our catalogue for you to explore.

Information

Edition
3
Subtopic
Insurance

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. What’s New in the 2008 Edition of the Root Cause Analysis Handbook
  5. Table of Contents
  6. List of Figures
  7. List of Tables
  8. List of Acronyms
  9. Foreword
  10. Section 1: Basics of Incident Investigation
  11. Section 2: Initiating Investigations
  12. Section 3: Gathering and Preserving Data
  13. Section 4: Analyzing Data
  14. Section 5: Identifying Root Causes
  15. Section 6: Developing Recommendations
  16. Section 7: Completing the Investigation
  17. Section 8: Selecting Incidents for Analysis
  18. Section 9: Data and Results Trending
  19. Section 10: Program Development
  20. Section 11: Contents of the Companion CD and Downloadable Resources
  21. Appendix A: Glossary
  22. Appendix B: Cause and Effect Tree Details
  23. Appendix C: Timeline Details
  24. Appendix D: Causal Factor Charting Details
  25. Appendix E: Root Cause MapTM Guidance
  26. Appendix F: SOURCETM Investigator’s Toolkit
  27. About the Authors