
Root Cause Analysis Handbook
A Guide to Efficient and Effective Incident Investigation
- 296 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Root Cause Analysis Handbook
A Guide to Efficient and Effective Incident Investigation
About this book
Are you trying to improve performance, but find that the same problems keep getting in the way? Safety, health, environmental quality, reliability, production, and security are at stake. You need the long-term planning that will keep the same issues from recurring. Root Cause Analysis Handbook: A Guide to Effective Incident Investigation is a powerful tool that gives you a detailed step-by-step process for learning from experience.
Reach for this handbook any time you need field-tested advice for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively incorporate the methodology and apply it to a variety of situations.
Using the structured techniques in the Root Cause Analysis Handbook, you will:
- Understand why root causes are important.
- Identify and define inherent problems.
- Collect data for problem-solving.
- Analyze data for root causes.
- Generate practical recommendations.
The third edition of this global classic is the most comprehensive, all-in-one package of book, downloadable resources, color-coded RCA map, and licensed access to online resources currently available for Root Cause Analysis (RCA). Called by users "the best resource on the subject" and "in a league of its own." Based on globally successful, proprietary methodology developed by ABS Consulting, an international firm with 50 years' experience in 35 countries.
Root Cause Analysis Handbook is widely used in corporate training programs and college courses all over the world. If you are responsible for quality, reliability, safety, and/or risk management, you'll want this comprehensive and practical resource at your fingertips. The book has also been selected by the American Society for Quality (ASQ) and the Risk and Insurance Society (RIMS) as a "must have" for their members.
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Information
Table of contents
- Cover
- Title Page
- Copyright Page
- What’s New in the 2008 Edition of the Root Cause Analysis Handbook
- Table of Contents
- List of Figures
- List of Tables
- List of Acronyms
- Foreword
- Section 1: Basics of Incident Investigation
- Section 2: Initiating Investigations
- Section 3: Gathering and Preserving Data
- Section 4: Analyzing Data
- Section 5: Identifying Root Causes
- Section 6: Developing Recommendations
- Section 7: Completing the Investigation
- Section 8: Selecting Incidents for Analysis
- Section 9: Data and Results Trending
- Section 10: Program Development
- Section 11: Contents of the Companion CD and Downloadable Resources
- Appendix A: Glossary
- Appendix B: Cause and Effect Tree Details
- Appendix C: Timeline Details
- Appendix D: Causal Factor Charting Details
- Appendix E: Root Cause MapTM Guidance
- Appendix F: SOURCETM Investigator’s Toolkit
- About the Authors