Looking Beyond the Runway
eBook - PDF

Looking Beyond the Runway

  1. 354 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Looking Beyond the Runway

About this book

The global airline industry, facing significant changes and discontinuity is prompted and forced to deal with a "new normal." Who would have imagined a few years ago that: - a significant percentage of consumers in the US now prefer to fly low-cost airlines instead of full-service airlines because they perceive the product to be better, - airlines would generate up to a third of their total income from non-ticket revenue, - many low-cost airlines would add complexity to their original simple business models through the development of code-share agreements, the use of global distribution systems, and travel agents to distribute their seats, - Jetstar, a low-cost subsidiary of Qantas, would grow faster and be more profitable than its parent, - a survey carried out by Ryanair would show that 42 percent of passengers would be willing to stand on short (one hour) flights if they could pay 50 percent less than seated passengers, - passengers could pay as little as US$2, 000 for a transatlantic Business Class ticket on top-brand airlines, - Lufthansa would have ownership in airlines based in Austria, Belgium, Italy, Switzerland, Turkey, the UK, and the US, and that it would continue to pursue equity ownership in airlines based in Poland and Scandinavia, or - the Japanese and Canadian governments would struggle to find different ways to bail out their heretofore flag carriers? To deal with this upcoming "new normal", airlines have to go beyond their short-term circumstantial strategies - they need strategic renewal of their ageing business model. In this candidly-written book, Nawal Taneja explains what will separate the winners from the losers. He maintains the leaders will be the airlines that: (1) exploit this crisis-driven change to their best advantage, (2) learn to work around the airline-inherent constraints that prevent them from running their businesses just like other businesses, (3) learn from successes and failures of other global enterprises, (4) sharpen their business intelligence, analytics, and strategic agility, and (5) proactively explore the "pockets of growth" in this emerging-markets century. To help airline executives become informed of new competitive games, the author analyzes numerous business sectors such as auto, hospitality, retail, technology, and entertainment. For example, relevant lessons can be learned from the strategic mistakes made by the US automakers. Likewise, emergent and compelling insights can be gained in superior customer experience from Ritz Carlton and Zappos, and in value-creating innovation from Cirque du Soleil and Zipcar. The book also features a multitiude of forewords from airlines and related businesses to provide readers with multiple perspectives on the changing landscape in the global airline industry. Nawal Taneja is a career analyst of the global airline industry with wide-ranging experience in the aviation industry, academia, and public policy. Encouraged by industry executives, he has written five other books for practitioners in the global airline industry, including FASTEN YOUR SEATBELT: The Passenger is Flying the Plane and Flying Ahead of the Airplane.

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Yes, you can access Looking Beyond the Runway by Nawal K. Taneja in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Transportation & Navigation. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Half Title
  3. Dedication
  4. Title Page
  5. Copyright Page
  6. Table of Contents
  7. List of Figures
  8. List of Tables
  9. Preface
  10. Foreword
  11. Foreword
  12. Foreword
  13. Foreword
  14. Foreword
  15. Foreword
  16. Foreword
  17. Foreword
  18. Foreword
  19. Foreword
  20. Foreword
  21. Foreword
  22. Foreword
  23. Foreword
  24. Foreword
  25. Foreword
  26. Foreword
  27. Foreword
  28. Foreword
  29. Foreword
  30. Acknowledgements
  31. 1 Outlining the Chaos, Evolving Strategies, and the New Normal
  32. 2 Learning from Other Struggles: The Auto Industry
  33. 3 Learning from Other Successes: The Customer Experience Industry
  34. 4 Innovating around Airline Realities
  35. 5 Firing on All Cylinders to Stay Ahead
  36. 6 Viewing the Changing World Map
  37. 7 Flying with Tailwinds against Headwinds
  38. Index
  39. About the Author