Information Security Risk Management for ISO27001 / ISO27002
ALAN CALDER
STEVE G WATKINS
ABOUT THE AUTHORS
Alan Calder is the founder director of IT Governance Ltd (www.itgovernance.co.uk), an information, advice and consultancy firm that helps companies tackle governance, risk management, compliance and information security issues. He has many years of senior management and board-level experience in the private and public sectors. The companyās website is a āone-stop-shopā for information, books, tools, training and consultancy on governance, risk management, compliance and information security.
Steve G Watkins leads the consultancy and training services of IT Governance Ltd. In his various roles in both the public and private sectors, he has been responsible for most support disciplines. He has over 20 yearsā experience of managing integrated management systems, including maintenance of information security, quality, environmental and Investors in People certifications. As well as being a lead auditor for ISO27001 and ISO9000, Steve is a trained EFQM assessor and holds diplomas in safety and financial management. He is Chair of the ISO/IEC 27001 User Group, the UK Chapter of the ISMS International User Group and was recently invited to become, and is now, an ISMS Technical Expert for UKAS, advising on their assessments of certification bodies offering ISO27001 accredited certification. Steve sits on the Management Committee of the British Standards Society where he chairs the Corporate Governance Group and is an active member of the committee responsible for writing BS31100, the British Standard for Risk Management (Code of Practice).
Alan Calder and Steve G Watkins have written a number of other books together, including:
⢠IT Governance: A Managerās Guide to Data Security and ISO 27001/ISO 27002 (fourth edition published by Kogan Page, 2007)
⢠International IT Governance: An Executive Guide to ISO 17799/ISO 27001 (published by Kogan Page, 2006)
⢠ISO27001 and Information Security: A Glossary (published by ITGP, 2010).
A list of all their publications can be found at the back of this book.
CONTENTS
Introduction
Chapter 1: Risk Management
Risk management: two phases
Enterprise risk management
Chapter 2: Risk Assessment Methodologies
Publicly available risk assessment standards
Qualitative versus quantitative
Quantitative risk analysis
Qualitative risk analysis ā the ISO27001 approach
Other risk assessment methodologies
Chapter 3: Risk Management Objectives
Risk acceptance or tolerance
Information security risk management objectives
Risk management and PDCA
Chapter 4: Roles and Responsibilities
Senior management commitment
The (lead) risk assessor
Other roles and responsibilities
Chapter 5: Risk Assessment Software
Gap analysis tools
Vulnerability assessment tools
Penetration testing
Risk assessment tools
Risk assessment tool descriptions
Chapter 6: Information Security Policy and Scoping
Information security policy
Scope of the ISMS
Chapter 7: The ISO27001 Risk Assessment
Overview of the risk assessment process
Chapter 8: Information Assets
Assets within the scope
Grouping of assets
Asset dependencies
Asset owners
Sensitivity classification
Are vendors assets?
What about duplicate copies and backups?
Identification of existing controls
Chapter 9: Threats and Vulnerabilities
Threats
Vulnerabilities
Technical vulnerabilities
Chapter 10: Impact and Asset Valuation
Impacts
Defining impact
Estimating impact
The asset valuation table
Business, legal and contractual impact values
Reputation damage
Chapter 11: Likelihood
Risk analysis
Information to support assessments
Chapter 12: Risk Level
The risk scale
Boundary calculations
Mid-point calculations
Chapter 13: Risk Treatment and the Selection of Controls
Types of controls
Risk assessment and existing controls
Residual risk
Risk transfer
Optimising the solution
Chapter 14: The Statement of Applicability
Drafting the Statement of Applicability
Chapter 15: The Gap Analysis and Risk Treatment Plan
Gap analysis
Risk Treatment Plan
Chapter 16: Repeating and Reviewing the Risk Assessment
Appendix 1: Carrying out an ISO27001 Risk Assessment using vsRiskā¢
How the tool actually works
Training requirements
Start using vsRisk⢠for your risk assessment
Identify the assets
Identify the risks
Assess the risks
Identify and evaluate options for the treatment of risks
Select control objectives and controls for treatment of the risks
Appendix 2: ISO27001 Implementation Resources
Books by the Same Authors
ITG Resources
INTRODUCTION
In todayās information economy, the development, exploitation and protection of information assets are key to the long-term competitiveness and survival of corporations and entire economies. The protection of information assets ā information security ā is therefore overtaking physical asset protection as a fundamental corporate governance responsibility. Information security management, defined as āthe protection of information from a wide range of threats in order to ensure business continuity, minimize business risk, and maximize return on investments and business opportunitiesā,1 is becoming a critical corporate discipline, alongside marketing, sales, HR and financial management.
A key corporate governance objective is to ensure that the organisation has an appropriate balance of risk and reward in its business operations and, as a consequence, enterprise risk management (ERM) increasingly provides a framework within which organisations can assess and manage risks in their business plan. The recognition of substantial, strategic risk in information and communication technologies has led to the development of IT governance.2
The changing global economy, together with recent corporate and IT governance developments, all provide the context within which organisations have to assess risks to the information assets on which their organisations, and the delivery of their business plan objectives, depend. Information security management decisions are entirely driven by specific decisions made as an outcome of a risk assessment process in relation to identified risks and specific information assets.
Risk assessment is, therefore, the core competence of information security management.
The early clauses of ISO/IEC 27002:2005 (ISO27002), the international code of best practice for information security management systems, support this business- and risk-oriented approach. Information security requirements should be āidentified by a methodical assessment of security risks. Expenditure on controls needs to be balanced against the business harm likely to result from security failuresā.3
A growing number of organisations are adopting this approach to the management of risk. A number of national or proprietary standards that deal with information security risk management have emerged over the last few years. They all have much in common. ISO27001 is the international standard for information security management and provides an approach to risk management which is consistent with all other guidance. This approach is also appropriate for organisations complying with the PCI DSS.4
Of course, every organisation needs to determine its criteria for accepting risks, and identify the levels of risk it will accept. It is a truism to point out that there is a relationship between the levels of risk and reward in any business. Most businesses, particularly those subject to the Sarbanes-Oxley Act of 2002 and, in the UK, the Turnbull Guidance within the Combined Code on Corporate Governance, will want to be very clear about which risks they will accept and which they wonāt, the extent to which they will accept risks and how they wish to control them. Management needs to specify its approach, in general and in particular, so that the business can be managed within that context. As we have already indicated, risk assessment, as an activity, should be approached within the context of the organisationās broader enterprise risk management (ERM) framework.
Whilst ISO27002 is a code of practice, ISO/IEC 27001:2005 (ISO27001) is a specification that sets out the requirements for an information security management system (ISMS). ISO27001 is explicit in requiring a risk assessment to be carried out before any controls5 are selected and implemented, and is equally explicit that the selection of every control must be justified by a risk assessment. Risk assessment, as weāve already said, is therefore, the core competence of information security management.
Organisations that design and implement an ISMS in line with the specification of ISO27001 can have it assessed by a third party certification body and if, after audit, it is found to be in line with ISO27001, an accredited certificate of conformity can be issued.6
This standard is increasingly seen as offering a practical solution to the growing range of information-related regulatory requirements, as well as helping organisations to more cost-effectively counter the increasingly sophisticated and varied range of information security threats in the modern information economy.7 As a result, a rapidly growing number of companies around the world are seeking certification to ISO27001.
An ISMS developed and based on risk acceptance/rejection criteria, and using third party accredited certification to provide an independent verification of the level of assurance, is an extremely useful management tool. Such an ISMS offers the opportunity to define and monitor service levels internally, as well as in contractor/partner organisations, thus demonstrating the extent to which there is effective control of those risks for which directors and senior management are accountable.
It is becoming increasingly common for ISO27001 certification to be a pre-requisite in service specification procurement documents and, as buyers become more sophisticated in their understanding of the ISO27001 accredited certification scheme, so they will increasingly set out their requirements more specifically, not only in terms of certification itself, but also in respect to the scope of the certification and the level of assurance they require. This rapid maturing in the understanding of buyers, as they seek greater assurance from an accredited certification to ISO27001, is driving organisations to improve the quality of their ISMS and, by definition, to improve the granularity and accuracy of their risk assessments.
The level of assurance relates, of course, directly to the risk assessment and management aspects of creating and maintaining an ISO27001-compliant ISMS. It is this key aspect that ensures that a consistent level of assurance is achieved across all facets of information security within an organisation.
ISO27001 is a specification for an ISMS. As we have said, it is b...