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Practical IT Service Management
Practical IT Service Management
📖 Book - PDF

Practical IT Service Management

A concise guide for busy executives
Thejendra BS
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pages
279 pages
language
English
format
ePUB (mobile friendly) and PDF
availableOnMobile
Available on iOS & Android
📖 Book - PDF

Practical IT Service Management

A concise guide for busy executives
Thejendra BS
Book details
Table of contents

About This Book

This beginner’s book explains the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach for all technical and business staff in your organisation. The entire book is written in a question and answer format for easy comprehension and speedy reading. Each chapter covers only one specific area of ITIL, and each topic is explained concisely, with very few answers extending beyond a page. Practical and real-life examples with a little bit of humour are used throughout. This self-help book is designed to be a small stepping stone to the official books on ITIL published by OGC.

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Information

Publisher
IT Governance Ltd
Year
2014
ISBN
9781849285483
Topic
Computer Science
Subtopic
Computer Science General
Edition
2

Table of contents