Part I
The Old Mind and the New
Modern psychology has shown that reason is far less powerful than it was once thought to be. To the extent that it functions at all, it does so because we have discovered work-arounds for the flaws in the hardware that has been provided to us by evolution. This is the correct observation at the heart of the conservative critique of rationalism. And yet modern psychology has also shown that certain problems can be solved only by reason. While reason may not be perfect, we have no choice but to work with what we have. Civilization depends on it.
1. The calm passion
Reason: its nature, origin, and causes
Anyone who has ever taken an aptitude test with an âanalyticalâ section will undoubtedly have encountered little word puzzles such as the following:
The Marriage Problem:
Bill is looking at Nancy, while Nancy is looking at Greg.
Bill is married. Greg is unmarried.
Is a married person looking at an unmarried person?
Answer: A) yes, B) no, C) cannot be determined.1
If you are like most people, you will get this question wrong the first time you try to answer it. The obvious answer is C, âcannot be determined.â This is what our intuitive, rapid problem-solving system tells us. How do we arrive at that conclusion? Through a style of pattern matching. We are looking for a married person looking at an unmarried person. So we take the first couple: Bill is looking at Nancy. Bill is married, but we have no idea whether Nancy is married or not, so there is no match. Now we take Nancy looking at Greg. Greg is unmarried, but again, we have no idea about Nancy, so there is no match. Bill looking at Greg would be a match, but Bill isnât looking at Greg, so we get no matches. Response: We canât say. In order to answer the question, we would need to know Nancyâs marital status.
This is how we tackle the problem when we are being less than fully rational.2 Thereâs a problem, though. Indeed, just walking through the steps, the way I did in the paragraph above, explicitly articulating how the pattern-matching approach works, will make the problem stand out for many people. (Hint: Do we really need to know whether Nancy is married?)
Now consider what a solution to this problem looks like when you use the rational part of your brain. We know that Bill is married and that Greg is not. We do not know whether Nancy is married. Yet there are only two possible states she can be in. The first is that she is married, the second that she is unmarried. Now, suppose that Nancy is married. Is a married person looking at an unmarried person? Yes, Nancy is looking at Greg. Now suppose that Nancy is unmarried. Is a married person looking at an unmarried person? Yes, Bill is looking at Nancy. So it doesnât matter whether Nancy is married or not. Under either state, a married person is looking at an unmarried person. The correct answer to the question is A (âyesâ). This is actually quite obvious, from a rational point of view. But it is also unintuitive, which is why people tend to get it wrong on first pass.
This provides the basis for the traditional contrast between reason and intuition. An intuitive judgment is one that you make without being able to explain why you made it. Rational judgments, on the other hand, can always be explained. This doesnât make intuitive judgments wrong or defective; it just means that they are produced by a different sort of cognitive process. Malcolm Gladwell helped to popularize this distinction in his book Blink, using a number of very striking examples. One involved a forged statue and a group of art historians, many of whom were convinced that the piece was inauthentic but who were hard-pressed to explain why. Something about the statue just felt wrong. According to one of these experts, the first word that came to mind when he saw the (supposedly ancient) statue was âfresh.â Another said that the statue âfelt cold,â as though he were seeing it through a pane of glass.5
These judgments were clearly the product of cognitionâin fact, they were the product of very sophisticated expert judgment, a system of discernment built up over the course of decades of experience. But they were not rational judgments. Why? Because the experts themselves had no access to the basis of these judgments. They could not explain what exactly it was about the statue that triggered the reaction.
We make this sort of judgment all the time. Look at a photo of a young child, maybe five years old. Is it a boy or a girl? In most cases you can easily tell. Yet how do you form that judgment? What exactly is it about a boyâs face that makes him look like a boy, not a girl? Most of us would be hard-pressed to say. Judgments of age are similar. How do you tell the difference between an eighteen-year-old and a twenty-five-year-old? The judgment is intuitive, not rational. We can go back afterward and try to figure out how we made the decision, but the basis of that decision is not available to consciousness as we are making it. What intuitive judgments provide us with are simply the outputs of a set of cognitive procedures.
Rational judgments, on the other hand, are based on reasonsâconsiderations that the American sociologist Harold Garfinkel described as âdetectable, countable, reportable, tell-a-story-about-able, analyzableâin short accountable.â6 With a rational decision, we have conscious access to the inputs and the decision procedure, as well as to the output. If the experts assessing the statue had been able to point to an aspect of the technique, the material, or the style and show that it was anachronistic, this would have provided a basis for rational judgment. Like Sherlock Holmes solving a crime, they would have been able to explain precisely how their process of deduction had unfolded. But they werenât. They just knew, without being able to say how they knew.
Rational thinking is slow and onerous, which is typically why we try to avoid doing it. The âmarriage problem,â however, shows us why it is nevertheless indispensable. One might be tempted to think that that first time we tried to solve the problem we simply made a mistake but that the second time, when we looked at it more carefully, we got it right. This ideaâthat the mistake is attributable to what psychologists call performance error7âis highly misleading. Our brain, according to this view, is like a cigarette lighter that sparks but sometimes fails to produce a flame, so we shake it a bit and try again. In fact, our brain is more like a bureaucracy or a customer service center, which strives to solve every problem at the lowest possible level. It is only after we have tried and failed to solve a problem using frontline resources that we decide to kick it up to a higher level, and maybe get management involved in the decision making.
In other words, the first time we look at the problem, we typically use a limited set of cognitive resources to produce an answer. Specifically, we try to solve it using a fast, intuitive pattern-matching approach. It is only after finding out that the answer is wrong that we go back and bring additional resources to bear upon it (the mental equivalent of calling a manager). This is when reason becomes engaged. When we decide to concentrate more carefully on the problem, our motive for doing so is not to eliminate a source of error, but rather to facilitate the operation of this new set of cognitive resources. We are, in effect, kicking it up from an intuitive to a rational level. The need to concentrate is just a sign that we are bringing these new resources online. The reason we are forced to do so is that some problems cannot be solved simply by using an intuitive thinking style.
The thought process that leads to the correct solution to the marriage problem has five characteristics that are widely recognized as the hallmarks of rational thinking:
The classic example of mental modularity is our capacity for facial recognition. You see a person, you instantly recognize him as familiar (even if you canât quite put your finger on who he is or where you met him). The cognition is triggered automatically by the visual stimulus (at no point do you get to decide whether to run your facial-recognition program on peopleâyou canât stop it even if you want to). You might be hard-pressed to say exactly what it is about him that is familiar, or how you recognized him. Furthermoreâas we know from trying to program computers to do facial recognitionâan astonishing amount of extremely complicated visual processing must be going on. Not only are faces very complex, but they are seen from different perspectives and angles, not to mention that they change over time (for instance, peopleâs noses and ears get longer as they age). Yet people are able to recognize each other in all sorts of different circumstances and after years of separation. Thus the processing must be happening very quickly, much faster than anything we can reproduce in consciousness.
The facial-recognition program is also domain specific, which means that it is by and large good for only one thing. For example, while we are very good at recognizing individual faces, we are very bad at recognizing individual trees. A person who spends a lot of time in the woods and worries about getting lost might want to become better at recognizing trees (say, by remembering slight differences in the patterns on their bark). Unfortunately, whatever portion of our brain we use to recognize faces canât be redeployed to this task (the best we can do is to try to find âfacesâ in the bark). The domain of this competence is innately specified. This is what leads many cognitive scientists to describe these sorts of intuitive processing systems as part of the âhardwareâ of the brain.
One other feature of our facial-recognition program is that, because it is triggered and runs automatically, it doesnât require any attention on our part. It also doesnât seem to make use of any shared or central resources: there is nothing to stop this program from running at the same time that you are doing other things. When someone you know walks into the room, you recognize that person immediately, regardless of what else you happen to be doing at the moment. Itâs not as though you have to wait until youâre finished before turning your attention to the task of deciding whether you know this person. Thus many psychologists have argued that these cognitive compete...