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No need to stay zapped all day
If youāve faithfully been doing your morning ādemented duck on speedā exercise, high-octane energy will still be flowing through your veins by the time you get to work. However, if you try to maintain a super-cheerful, gung-ho personality all day, youāll be brought home on a stretcher. There are only a few strategic moments when you must re-pump up the enthusiasm from your morning exercise.
The old chestnut, āYou never have a second chance to make a good first impressionā is splendid news for Shys. So is another: āFirst impressions last practically for ever.ā That means, if you pump it up and put pizzazz into your personality for a paltry 10 seconds when greeting someone, that memory takes a long time to fade. Theyāll think of you as one of the most beloved species, āan energetic and optimisticā individual.
Why 10 seconds? That is the time it takes to make a first impression. Even the most lethargic among us can juice it up for that amount of time.
āIām basically a very quiet person and donāt have much to say in a group. I work in a post office and there is a woman there who gives everybody a big hello every morning. People like her a lot, so I thought Iād try it. I think they were surprised the first time I did it. I stayed with it, however, and I see people responding to me better although Iām just as quiet as I used to be.ā
TINA ā CONCORD, NEW HAMPSHIRE
Come on big
You are introduced to Archibald at a Chamber of Commerce meeting. āHello, Archibald, Iām so happy to meet youā are the words. But say them as though you had just won the lottery. Now that Archibald has pegged you as Mr or Ms Personality, he is more likely to interpret any ensuing silence as sincere interest in him.
āI started trying something last year that has worked very well for me. I give people a big smile and an enthusiastic hello. At first it sounded all fake to me but I saw others responding with a big smile so I continued. Because theyāre so friendly with me now I feel less self-conscious.ā
LAMONT ā GLASGOW, SCOTLAND
If it looks like a shy, sounds like a shy, and walks like a shy, it must be a shy
Those of you who have read my other books know one of my most deeply-held beliefs. In fact, for me, it has reached the highly elevated state of an ideology, a dogma, tenant, gospel. It is ā trumpet blare please ā Fake it til you make it.
At first glance that probably seems like lightweight advice, the kind youād find promulgated in such profound publications as Cosmopolitan or Womenās Own. But it is wisdom for the ages.
Mother Nature created it. Ancient philosophers expounded on it. Gestalt principles confirmed it. Recently it has been carved in stone for the modern world, in more erudite words of course, by a research team with a grant from the Behavioral Science Division of the Ford Foundation.1
Your mind-body battle for togetherness
Your mind and your body instinctively strive to be in accord with each other. If they are not, you feel unbalanced.
Individuals strive to keep their cognitions psychologically consistent. When inconsistencies arise, they instinctively strive to restore consistence.2
When your mind thinks āI am shy,ā your body accommodates and acts shy. And when your body moves like itās shy, your mind says, āI guess Iām shy.ā
Here is your mind and body having one of their daily chats:
Your Mind asks your Body: Hey, why are we slumping? What are you trying to tell me?
Body answers: Iām telling you, Brain, that we are shy.
Mind: Well, there certainly is a lot of physical evidence. I guess youāre right, Bod. We are shy.
Body: Excuse me, Brain. Did I just hear you say we are shy?
Mind: Well, yes, Bod. Look how we slump and canāt look people in the eye.
Body: Um, I guess youāre right, Brain. OK, Iāll accommodate you and move like a Shy. Maybe Iāll even add a little blushing and stammering to be more convincing.
Mind and Body in Unison: Wonderful, then weāll be together again.
In a bizarre sort of way, that satisfies you. Your mind and body agree. The mental health community calls it ācognitive consistencyā and human beings instinctively strive for it.
So how do you escape this Catch-22? You have two choices. The first is to convince your mind that you are not shy so your body behaves accordingly. This takes a long time on the psychiatristās couch, lots of money, and maybe some pharmacotherapy or medication thrown in.
Choice two: Train your body to act confidently so your mind follows suit. This is what the experts recommend. Itās a lot easier to whip your body into shape than your brain. You know all the basic stuff: Stand tall, look people in the eye, smile and speak up. Start practising your CONFIDENCE BOOSTERs on the least intimidating people. Work your way up to the most difficult.
The goodbye-to-shy theme song: Simple to scary
The lyrics of this song are āIām starting with the simplest and working my way to the scariest.ā You can put the song to your favourite music ā classical, Country and Western, acid rock ā as long as the lyrics are the same.
Sing the song to yourself as you do every CONFIDENCE BOOSTER in this book. Soon it will be tough to find anyone who intimidates you.
If you sing āSimplest to Scariestā and go at your own pace, soon your mind will soon say to your body:
Mind: Hey Bod, letās go to the party.
Body: Yahoo! Iām ready, Mind. Letās party!
What super-sure looks like
A multitude of fascinating factors come under the ālooking confident āumbrella. There isnāt space here to explore the thousands of subtle signs that signal confidence. I cover them in my book How to Talk to Anyone. However, here are a few hints to tide you over. Self-assureds do the following things instinctively. You can do them consciously until they become second nature.
1. When you are at a gathering, do not stand close to the wall or by the snacks. Walk directly to the dead-centre of the room. Thatās where all the important people instinctively stand.
2. When you are going through a large door or open double doors, donāt walk on one side. Walk straight through the middle. It signifies confidence.
3. At a restaurant, unless there is an established hierarchy, go for the seat at the end of the table facing the door. That is the power position.
4. Sit in the highest chair in a meeting or on the arm of the couch ā but not higher than the boss!
5. Make larger, more fluid movements. Confident peopleās bodies occupy more space. Shys take as little as possible, as if to say, āExcuse me for taking up this much of the earth.ā
6. Keep your hands away from your face and never fidget.
7. When you agree with someone, nod your head up from neutral (jaw parallel to the floor), not down.
8. When walking towards someone and passing, be the last person to break eye-contact.
9. For men: Donāt strut like a bantam rooster. But to look like a leader, swing your arms more significantly when you walk. When you are seated, put one arm up on the back of a chair. Occasionally lean back with your arms up and your hands behind your head.
10. For women: To seem self-assured, square your body towards the person youāre talking to and stand a tad closer. Naturally, give a big smile but let it come ever so slightly so it looks sincere, not nervous.
And, of course, need I even mention posture?
āI read somewhere that a negative mind-set causes negative body language, but that the opposite is true, too ā you can alter your attitude by adopting a positive demeanour. I tried that, by at first simply forcing myself to walk upright and hold my head level ā while still avoiding othersā gazes. That did boost my confidence to a point where I could start looking at people, later on make and hold brief eye-contact, to the current point where about half the people I make eye-contact with break it first.ā
KOOS Z. ā PRETORIA, SOUTH AFRICA
Get comfortable looking at two eyeballs per person
āMake more eye-contact.ā For Shys, thatās like telling a vampire to make good eye-contact with the sun. What if they want to stop and talk to me? What if I freeze up? What if they think Iām stupid? What if they see me blushing? What if ...? No, Iāll just pretend I didnāt see them.
Sound familiar? Your eyes are a vital body part to start SOS (Stamping Out Shyness.)
Some well-meaning people advise, āLook at peopleās eyebrows.ā Do they really believe you can have a meaningful conversation with a pair of eyebrows? Or, āLook at the bridge of their nose.ā Sure, then they tell their friends youāre cross-eyed. Tricks donāt work.
There is no way around it. Shys must master good eye-contact.
If only we thought like the Chinese. To them, having no eye-contact is a sign of respect. But alas, we canāt inject their cultural mores into Western culture and polish our shoes with our eyes while talking to the boss. Here we must have eye- contact commensurate with our culture ā confident and spirited. Unfortunately when people see you avert your eyes, these are not the qualities that come to mind. Itās more likely theyāll think you shifty, shy, sneaky, snobbish, and possibly a liar.
āMy worst year was my first year in high school. I was shy to the point where I couldnāt look anybody in the eye. I always avoided looking at faces by looking down. So much so that I sometimes walked past my classmates without realizing it, because I was too afraid to look up. They thought I was snubbing them so I wound up not having any friends.ā
SONJA ā SEATTLE, WASHINGTON
During my shy years, or I should say decades, I tried the eyebrow thing, the bridge-of-the-nose thing, and a few other duds. I feared it was hopeless and I was sentenced to be one of the ā13 per cent-ersā, the ones who are lifelong Shys.
Baby, what beautiful eyes you have
I am always amazed and impressed by the way babies handle eye-contact. Their tiny fearless eyes stare straight into mine. When they grab their little toes and squeal with delight, they donāt worry about their feet being too big or too small. If I gently pat their little tummies they donāt think I mean, āHey kid, gettinā a little chubby there, arenāt cha?ā They donāt blame themselves for scarfing down that extra jar of pureed applesauce and peaches.
They feel theyāre pretty cool no matter what they look like. And th...