- 256 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
In today’s culture where rudeness is unfortunately becoming more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.
Intelligence, ambition, and skill will start you on the road to success but without strong communications skills, social savvy, and a sense of appropriate behavior, you won’t get far. In The Etiquette Edge, you will get a crash course in the entire field of modern business manners.
From interviewing etiquette and dress codes to working in close quarters and communicating upward, you’ll master the essentials of making a great impression and building relationships, including:
- The dos and don’ts of smartphone usage
- Handling difficult conversations with tact and finesse
- Checking your texts and emails for content and tone…before you hit send
- Creating a polished image on social media
- Conducting meetings with poise and confidence
Your coworkers and competitors are highly educated, ferociously go-getting, and great at their job…just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!
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Information
Table of contents
- Cover
- Half title
- Title
- Contents
- Introduction: The Case for Courtesy
- Part 1. Everyday Courtesy as a Success Factor
- Part 2. Best Behaviors at Work: Interacting with Bosses and Peers
- Part 3. Handling Sensitive Issues: Courtesy and Building Trust
- A Final Word
- Acknowledgments
- Bibliography
- Index
- Free Sample Chapter from Make your Contacts Count by Anne Baber and Lynne Waymon
- About Amacom
- Copyright