Trust Factor

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• Publisher: AMACOM
• Year: 2017
• eBook ISBN: 9780814437674
• Topic: Business
• Subtopic: Decision Making
• Index: Business

Why is the culture of a stagnant workplace so difficult to improve? Learn to cultivate a workplace where trust, joy, and commitment compounds naturally by harnessing the power of neurochemistry!

For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program, yet companies everywhere continue to struggle with toxic cultures, and the unhappiness and low productivity that go with them.

In Trust Factor, neuroscientist Paul Zak shows that innate brain functions hold the answers we've been looking for. Put simply, the key to providing an engaging, encouraging, positive culture that keeps your employees energized is trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.

Within this book, Zak explains topics such as:

• How brain chemicals affect behavior
• Why trust gets squashed
• How to stimulate trust within your employees
• And much more!

This book also incorporates science-based insights for building high-trust organizations with successful examples from The Container Store, Zappos, and Herman Miller.

Stop recycling the same ineffective strategies and programs for improving culture. By using the simple mechanisms in Trust Factor, you can create a perpetual trust-building cycle between your management and staff, thus ending stubborn workplace patterns.

Table of contents

• Cover Page
• Title Page
• Copyright Page
• Dedication
• Contents
• Introduction
• Chapter 1: The Science of Culture
• Chapter 2: Ovation
• Chapter 3: eXpectation
• Chapter 4: Yield
• Chapter 5: Transfer
• Chapter 6: Openness
• Chapter 7: Caring
• Chapter 8: Invest
• Chapter 9: Natural
• Chapter 10: Joy = Trust × Purpose
• Chapter 11: Performance
• Acknowledgments
• Notes
• Index