Innovation--developing new and better products and services--is the key to surviving in today's competitive business landscape. Author Richard Brynteson teaches business leaders to encourage their teams toward regular innovative thinking and creative collaboration that results in not only reaching goals--but exceeding expectations. Innovation at Work describes how to cultivate a sense of curiosity and inquisitiveness, utilize methods of deep observation, build networks for open source innovation, use images to spark ideas and connections, develop out-of-the-box techniques for problem solving, deal with failure productively, and spot industry trends. Plus, it teaches you to get innovative yourself--employing unique processes like "visioning" and "brainwriting" to achieve breakthroughs. The important work of innovating should not be left only to scientists and technologists. Packed with fifty-five activities, plus worksheets, questions, case studies to inspire discussion, and assessments for determining your openness to innovation, Innovation at Work will inspire you toward more creative and efficient processes and help you determine the next right step for your team.
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The purpose of this exercise is to help participants understand what the first steps in being innovative are.
Materials
Flipchart paper
Markers
Imaginary dynamite
Procedure
1. Introduce the concepts of unlearn/forget/dismantle. This is always the first step in innovation. We must make a space for innovation. We need to let go of the old in order to make way for the new. More importantly, we need to let go of the old concepts that have been guiding our lives in the past.
2. Break the large group into smaller groups.
3. The groups will create one flip chart page (or two or three) that focuses on old concepts that we have let go of as a society. Brainstorm them with the participants and make sure there is a wide range of answers. Do this in order to “prime” the participants. For instance, some answers might include the following:
a) The world is flat.
b) Smoking is not bad for us.
c) The only careers for women are in elementary education, nursing, and administrative positions.
d) The Soviet Union is going to take over the world.
e) China is a backward country.
f) Telephones need cords.
4. Lead a discussion on what this brainstorm tells us.
a) We may not be right all the time.
b) Times change.
c) What was right/appropriate/common knowledge/politically correct at one time may not be so any more.
d) We can laugh at ourselves and our old concepts about the world.
5. Groups will create several flip chart pages on the wall. This time the topic will be what we can unlearn/forget/dismantle about our organization. (You might want to remind them of a ground rule like confidentiality.) You can prime them with statements like these:
a) The old billing system works well today.
b) Our only group of customers is __________ .
c) The way we develop products is __________ .
d) “Customer service” is a centralized function in our company.
6. Optional: Take one of the brainstormed options and focus on it (with a separate piece of flip chart paper). What actions would it take to dismantle that piece of the organization (or process) or rethink that customer group?
Debrief
• Your goal, as facilitator, is to get the participants to question, if not kill, the sacred cows in their organizations. You need to give them permission to unlearn and forget and dismantle.
• Often, in organizations, employees are stuck in the rut of “it has to be this way.” It does not. Many successful organizations re-make themselves constantly in terms of new products, services, processes, and client bases.
• There may be nay-sayers in this group—“we have regulations,” “we can’t change anything because of corporate.” You need to honor their voices while emphasizing what is possible to forget/unlearn/dismantle.
• Ultimately, you are giving them permission to look hard at all that they have held as “the way it is” in their organization.
What if?
45–60 minutes
Purpose
The purpose of this exercise is to engage participants in imaginative thin...
