
- 109 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
IT Service Procurement based on ISPL
About this book
#html-body [data-pb-style=RG734U8]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll}ISPL, the Information Services Procurement Library, provides a framework based on best practices for the acquisition and management of ongoing services and projects. As an open standard, ISPL mainly focuses on the customer perspective, but provides valuable support for suppliers as well. More and more suppliers are required to make their offers or bids and manage their services based on ISPL.This reference guide presents an overview of ISPL and a reference for those who apply ISPL in their job or in an acquisition process. This guide is not intended to be a course on ISPL or to document ISPL in detail; for these purposes other books on ISPL are more appropriate.
This reference guide is based on the 'official' ISPL products by EXIN:
Introduction to ISPL
Managing Acquisition Processes
Managing Risks and Planning Deliverables
Specifying Deliverables
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Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access IT Service Procurement based on ISPL by itSMF International in PDF and/or ePUB format, as well as other popular books in Education & Architecture General. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Foreword
- About this guide
- 1. Introduction
- 2. Context and Overview
- 3. Acquisition Initiation: Acquisition Goal Definition
- 4. Acquisition Initiation: Acquisition Planning
- 5. Tendering: Preparation of Request for Proposal
- 6. Tendering: Response Preparation
- 7. Tendering: Supplier Selection
- 8. Contract Preparation and Signing
- 9. Contract Monitoring
- 10. Contract Completion
- 11. Acquisition Completion
- 12. Description of Services
- 13. Situation and Risk Analysis
- 14. Design of an Acquisition Strategy
- 15. Design of a Service Delivery Strategy
- 16. Decision Point Planning
- 17. Description of Deliverables
- Appendix A: Templates for deliverables
- Appendix B: List of tables
- Appendix C: References