eBook - ePub

Working the Night Shift

Name: Working the Night Shift
ISBN: 9780804775502

Women in India’s Call Center Industry

Reena Patel,

208 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Working the Night Shift

Women in India’s Call Center Industry

Reena Patel,

About this book

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization.

Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work.

Visit the author's website at http://www.working-the-nightshift.com and Facebook group at www.facebook.com/WorkingtheNightShift.

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Yes, you can access Working the Night Shift by Reena Patel in PDF and/or ePUB format, as well as other popular books in Social Sciences & Cultural & Social Anthropology. We have over one million books available in our catalogue for you to explore.