The 5 Essential People Skills
eBook - ePub

The 5 Essential People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts

  1. 256 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The 5 Essential People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts

About this book

From one of the most trusted and bestselling brands in business training and throughout the world, The 5 Essential People Skills shows how to deliver a message to others with power and clarity, how to build loyalty and inspire creativity by demonstrating assertiveness, and how to be assertive.

Put these five essential skills to work and begin your transformation!

Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you’ve lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect we desire.

The business leaders and trainers from Dale Carnegie Training have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career. The 5 Essential People Skills will help you be the most positively commanding, prosperous, and inspired professional you can be. You will learn how to:

· Relate to the seven major personality types
· Live up to your fullest potential while achieving personal success
· Create a cutting-edge business environment that delivers innovation and results
· Use Carnegie’s powerhouse five-part template for articulate communications that grow business
· Resolve any conflict or misunderstanding by applying a handful of proven principles

Once you master these powerful skills, you will be well on your way to a new level of professional and personal achievement.

Trusted by 375,005 students

Access to over 1.5 million titles for a fair monthly price.

Study more efficiently using our study tools.

Information

Publisher
Simon & Schuster
Year
2009
Topic
Business
eBook ISBN
9781439134764
Subtopic
Business Communication
Index
Business

Table of contents

  1. Cover
  2. Preface
  3. Chapter 1: An Introduction to Assertiveness
  4. Chapter 2: The Three-Part Assertion Message
  5. Chapter 3: Assertive Rapport Building
  6. Chapter 4: Tactics for Assertive Rapport Building
  7. Chapter 5: Assertive Curiosity
  8. Chapter 6: Maximizing Assertive Curiosity in Business
  9. Chapter 7: From Curiosity to Understanding
  10. Chapter 8: Etiquette: Rules of the Road for People Skills
  11. Chapter 9: Persuasion as a People Skill
  12. Chapter 10: Asking Questions Skillfully
  13. Chapter 11: Assertive Speaking
  14. Chapter 12: Assertive Listening
  15. Chapter 13: Assertive Ambition
  16. Chapter 14: Maximizing Results with Assertive Ambition
  17. Chapter 15: Assertive Conflict Resolution
  18. Chapter 16: Assertive Conflict Management and Negotiation
  19. About the Author
  20. Copyright

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn how to download books offline
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.5M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1.5 million books across 990+ topics, we’ve got you covered! Learn about our mission
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more about Read Aloud
Yes! You can use the Perlego app on both iOS and Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app
Yes, you can access The 5 Essential People Skills by Dale Carnegie Training in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over 1.5 million books available in our catalogue for you to explore.