Management 101

From Hiring and Firing to Imparting New Skills, an Essential Guide to Management Strategies

Stephen Soundering

• Publisher: Adams Media
• Year: 2016
• Print ISBN: 9781507200360
• eBook ISBN: 9781507200377
• Topic: Business
• Subtopic: Business Communication
• Index: Business

A crash course in managing productive, successful, and happy employees! Effective employee management is imperative to a business' success, but all too often management books turn the important details of best practices into tedious reading that would put even a CEO to sleep. Management 101 cuts out the boring explanations of management policies, and instead provides hand-on lessons that keep you engaged as you learn how to manage productive, happy employees. From hiring and firing to delegating and coaching, this primer is packed with hundreds of entertaining tidbits and concepts that you won't be able to get anywhere else. So whether you're a business owner, a middle-manager with many direct reports, or an entry-level employee learning to supervise interns, Management 101 has all the answers--even the ones you didn't know you were looking for.

Copyright © 2017 Simon and Schuster

All rights reserved.

This book, or parts thereof, may not be reproduced in any form without permission from the publisher; exceptions are made for brief excerpts used in published reviews.

Published by

Adams Media, an imprint of Simon & Schuster, Inc.

57 Littlefield Street, Avon, MA 02322. U.S.A.

www.adamsmedia.com

Contains material adapted from The Everything® Managing People Book, 2nd Edition by Gary McClain, PhD, and Deborah S. Romaine, copyright © 2007 Simon and Schuster, ISBN 10: 1-59869-143-0, ISBN 13: 978-1-59869-143-6; and Management Basics, 2nd Edition by Sandra Gurvis, copyright © 2008 Simon and Schuster, ISBN 10: 1-59869-702-1, ISBN 13: 978-1-59869-702-5.

ISBN 10: 1-5072-0036-6

ISBN 13: 978-1-5072-0036-0

eISBN 10: 1-5072-0037-4

eISBN 13: 978-1-5072-0037-7

Cover design by Heather McKiel.

Cover images © iStockphoto.com/CSA-Images, song_mi, Robert Wicher

Interior images © iStockphoto.com.

Contents

• Title Page
• Copyright Page
• Introduction
• What Is Management?: The Flavors of Organization
  • The Function of Management: The 80:20 Rule
  • From “Being Managed” to Manager
• Understanding the Corporate Culture: How Things Are Done
  • Defining Your Role—Get Clear on What You Need to Do
  • Setting Up Your Management Style
• Managing Expectations: What Do You and Your Employees Want?
  • Expectations, Clarity, Feedback, and Fairness
• Coaching: Bringing Out the Best in Others
• Mentor: Trusted Guide
• Teacher: Imparting New Skills
• Parent: Setting Limits
  • Findin...

Table of contents

• Title Page
• Copyright Page
• Introduction
• What Is Management?: The Flavors of Organization
• Understanding the Corporate Culture: How Things Are Done
• Managing Expectations: What Do You and Your Employees Want?
• Coaching: Bringing Out the Best in Others
• Mentor: Trusted Guide
• Teacher: Imparting New Skills
• Parent: Setting Limits
• Cheerleader: Rallying the Troops
• The Need for Structure: Finding the Balance
• Consistency Is the Key: Building Trust in the Workplace
• The Importance of Listening: Be an Active Listener
• Effective Teamwork: Function As a Cohesive Unit
• Responsibility and Accountability: Keys to Your Success
• Daily Interactions with Your Employees: Making It Personal
• What Works for Them Works for You: Continuous Learning
• Growing Good People: Training and Improving Your Team
• Managing Distanced Employees: Working with Telecommuters
• Does Money Matter?: The Importance of Salary
• Channeling Creative Energy: Promoting Innovation
• Recognizing and Nurturing Potential: The Inner Light
• The Risks of Playing Favorites: A Danger to Avoid
• Realistic Goals: Getting Everyone on the Same Page
• Make Your Day Productive: Streamline Your Tasks
• Creative Problem Solving: Steps to a Solution
• Sound Decision-Making: Choosing the Right Option
• Stimulating Creativity: The Value of Brainstorming
• Delegate, Delegate, Delegate!: Trust Your Employees
• Trust People: Give Them the Authority They Need
• Turning Around Counterproductive Behavior: Finding the Source of Trouble
• When Personalities Collide: Getting Along with Coworkers
• Managing Manipulation: Separating Facts from Emotions
• Productive Disagreement: The Positive Side of Conflict
• Mastering Meetings: Setting the Agenda
• Making Effective Presentations: Imparting Information
• Performance and Evaluation: Meeting Expectations
• Performance Evaluation Structures: Reviews That Work
• Identify Performance Issues: Focus on Behavior
• Job Performance Coaching: Improving Work-Related Behavior
• Managing Former Coworkers: The People You Know
• Angry Employees, Angry Managers: Finding the Underlying Issues
• Replacing a Manager: A Responsibility and Opportunity
• Rebuilding a Work Group: Creating a New Team
• Promoting and Hiring: Finding the Right People
• Interviewing Candidates: Can They Do the Job?
• The Interview from Start to Finish: Hiring the Best
• Layoffs: Dealing with the Hard Times
• Firing an Employee: When Things Just Don’t Work Out
• Personal Accountability: The Buck Stops Here