The Trusted Advisor
eBook - ePub

The Trusted Advisor

  1. 224 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Trusted Advisor

About this book

Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.

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Information

Publisher
Simon & Schuster UK
Year
2012
Print ISBN
9780743207768
eBook ISBN
9781471109645
Topic
Business
Subtopic
Business General
Index
Business

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Introduction
  7. How to Use This Book
  8. Part One: Perspectives On Trust
  9. Part Two: The Structure of Trust Building
  10. Part Three: Putting Trust to Work
  11. Appendix: A Compilation of Our Lists
  12. Acknowledgments
  13. Notes and References
  14. Index
  15. About the Authors

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Yes, you can access The Trusted Advisor by David H. Maister, Robert Galford, Charles Green in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.