Our Good Name

A Company's Fight to Defend Its Honor and Get the Truth Told About Abu Ghraib

J. Phillip London

• Publisher: Regnery
• Year: 2010
• Print ISBN: 9781596985391
• eBook ISBN: 9781596981799
• Topic: Politics & International Relations
• Subtopic: Human Rights
• Index: Politics & International Relations

The Crisis That Rocked a Country and a Company... In April 2004, an illegally leaked U.S. Army report thrust CACI, an information technology company, into the international spotlight by casting suspicion on a CACI employee for being "either directly or indirectly responsible" for the mistreatment of detainees at Abu Ghraib prison in Iraq. At the same time, pictures from the abuses were shown on national television and tarnished anyone associated with Abu Ghraib--including CACI. What ensued was a media frenzy rarely seen by any company in recent decades. The media twisted the unsupported allegations into a guilty verdict without regard for the facts or the truth, creating a damning public perception of CACI. Our Good Name recounts how CACI battled to defend itself against erroneous and malicious reports by a rampaging media, how it responded to the wide-ranging government investigations, and how it overcame misplaced anger and criticism that put the company's dedicated employees and excellent reputation--even it's future--at risk. Our Good Name is CACI's story of facing one of the biggest scandals in recent history...and coming out honorably with its head high.

INDEX

205th Military Intelligence Brigade

372nd Military Police Company

800th Military Police Brigade

60 Minutes

60 Minutes II,

A

Abu Ghraib prison

abuses alleged at

dangerous conditions at

history of

incident records for

interrogators [ions] at

in perspective

photographs related to

prison population

profile of

under Saddam Hussein

scandal emerges

timelines about

verdicts on

Abunimah, Ali

abuse

allegations. See Abu Ghraib prison

definition of

photographs of

verdicts on

Afghanistan

Ailman, Chris

Air America. See also Randi Rhodes; lawsuits

Akaka, Daniel

Akeel, Shereef

al Jazeera

al Qaeda

al-Ansar

Albany Times Union

Albertson, Terry L.

Allen, George

al-Qurashi, Abu-Ubayd

Al-Zarqawi, Abu Musab

al-Zawahri, Ayman

American Journalism Review

American Management Systems (AMS)

Amnesty International USA

Andersen, Arthur

Angelides, Phil

Anson, Mark

“Article 15-6 Investigation of Abu Ghraib Detention Facility & 205th Military Intelligence Brigade.” See Fay report

“Article 15-6 Investigation of the 800th Military Police Brigade.” See Taguba report

Arab News

Armitage, Richard

Army field manuals

on counterinsurgency (FM 3-24)

on intelligence interrogation (FM 34-52)

Army Inspector General report . See also Mikolashek, Paul T.

Army Times

Arroyo, Gloria Macapagal

Associated Press

Atlanta Journal-Constitution

atrocities

dp n="786" folio="765" ?

audits, See Defense Contracting Audit Agency (DCAA)

Avant, Deborah

B

Bad News, The Decline of Reporting, the Business of News, and the Danger to Us All

Baer, Robert

Baltimore Sun

Baqr al-Hakim, Mohammed

Barbeau, Thomas

Battle for Avery Mann, The

Bayer, Michael

Bayh, Evan

Berg, Nick

Bergman, Lowell

Bernstein, Carl

Berteau, David

Bias, A CBS Insider Exposes How the Media Distort the News

Billings, Mark

bin Laden, Osama

Blackwater

blanket purchase agreement (BPA)

Bloomberg News

Borger, Julian

Boston Globe

Bradford, Gregory

Brannon, Lillian

Bremer, Paul

Brian, Danielle

Broder, David

Brookings Institution

Brooks, Doug

Brooks, Thomas A.

Brown, Harold

Brown, Jody

Brownlee, Les

Buenorostro, Fred

Buffett, Warren

Burke, James E.

Burkhart, Jennifer

Bush, George H. W.

Bush, George W.

administration of

dp n="787" folio="766" ?

Business Week

Byrd, Robert

C

CACI International Inc.

acquisitions by. See also American Management Systems; Premier Technology Group

allegations against. See also conspiracy theories; lawsuits

Business Values of

Code of Ethics

corporate culture of

client outreach

Credo of

damage to

employees relations

errors about

facts from

going to Iraq

history of

hypercrisis management model of

internal investigation

and investors. See investor relations

Iraq Steering Group (CISG)

lawsuits against

See also Center for Constitutional Rights; Iraq Victims Torture Group; Randi Rhodes; Air America

lessons learned by

news releases by

Operational Philosophy of

stock. See investor relations

support for

targeted media response letters

timelines about

vilification of

“who’s who,”

California Analysis Center, Inc. (CACI). See also CACI International Inc

California Public Employees’ Retirement System (CalPERS)

dp n="788" folio="767" ?

California State Teachers’ Retirement System (CalSTRS)

Calvert Group

Cambone, Stephen

Campbell, John

Cantor, Eric

Capitol Hill

Carafano, James

Casey, Dan

CBS News

Center for Constitutional Rights (CCR). See also lawsuits

Central Intelligence Agency (CIA)

Chaffin, Joshua

Cheney, Dick

Christensen & Associates

Christensen, Howard

Church, Albert T.

Church report

Churchill, Winston

City Journal

Clark & Weinstock

classified documents. See also Taguba report

definitions of

and journalists

leaking of. See illegal leaks

possession of

respect for

Clinton administration

CNN

CNNfn

Cochran, Johnnie

Code of Ethics

Cofoni, Paul

Columbia Journalism Review

Combined Joint Task Force(s) (CJTF)

conspiracy theories

contractors. See government contracting

Cooper, Matthew

Cooper, Roy

Cooper, Thomas

Corporate Warriors

dp n="789" folio="768" ?

CounterPunch

Cox News Service

Credo

D

Daily Californian

Daily Show

Daily Star

Daniels, Anthony

Daniels, Eugene

Daniels, Ron

Darby, Joseph M.

Dark Side of Camelot, The

Davis, Javal

Davis, Tom

debarment and suspension action . See also General Services Administration

Defense Contract Audit Agency (DCAA)

Defense Intelligence Agency (DIA)

demonstrations. See protests

Department of Defense (DOD)

directive 2310.01E

Department of Justice (DOJ)

Department of the Interior (DOI)

Der Spiegel

detainee(s) . See also Abu Ghraib prison; prison population

definition of

“Detainee Operations Inspection by the U.S. Department of the Army, Office of the Inspector General.” See Army Inspector General report

Detainee Treatment Act

Dodd, Christopher

Dow Jones newswire

Drabkin, David

Dragics, Dave

Druyun, Darleen

Dukakis, Michael

Duke University rape case

Dutt, Jill

DynCorp

E

Edmond & Jones

Edmond, Roderick

Edwards, Tyron

Ehnes, Jack

dp n="790" folio="769" ?

Eisner, Michael

Elefante, Jeff

Enemy Prisoners of War (EPWs). See also detainee (s)

England, Lynndie

Enron

ethics. See Code of Ethics

Evans, David

F

Fay, George R.

Fay report

Fazio

Feckner, Rob

“Federal 100” award

Federal Computer Week

Federal Contracts Report

Federal Emergency Management Agency (FEMA)

Federal Times

fee-for-service contract agencies. See also Department of the Interior.

Fenton, Tom

“Final Report of the Independent Panel to Review DoD Detainee Operations.” See Schlesinger report

Financial Times

Finnerty, Collin

Fitzgerald, Patrick

Foley, Don

FOX News

Frederick, Ivan “Chip,”

Frontline

Ft. Huachuca. See Department of the Interior.

Fulton County Daily Report

G

Gelb, Mike

General Accounting Office (GAO). See Government Accountability Office

General Services Administration (GSA)

CACI contract with

CACI meeting with

CACI presentation plan

“Get It Right” initiative

Geneva Conventions

Gephardt, Richard

Glenn, John

dp n="791" folio="770" ?

Global War on Terror. See terrorism

Goddard, Claude P.

Goebbels, Joseph

Gold, Stanley

Goldberg, Bernard

Golden, William

Gonzalez, Alberto

Gorte, Julie

Government Accountability Office (GAO)

report on CACI contract

Government Executive

government contracting

criticisms of. See also Peter W. Singer

evolution of

and FEMA (Hurricane Katrina)

and i...

Table of contents

• Title Page
• Dedication
• Epigraph
• The Lay of the Last Minstrel
• THE TRUTH WILL OUT
• Invictus
• Introduction
• SECTION ONE - THE CRISIS BEGINS
• SECTION TWO - THE MEDIA’S HYSTERICAL RAMPAGE
• SECTION THREE - CACI STANDS ITS GROUND
• SECTION FOUR - CACI’S BUSINESS AND REPUTATION AT STAKE
• SECTION FIVE - TURNING THE TIDE
• SECTION SIX - RIGHTING THE WRONGS
• EPILOGUE
• THE CEO’S POSTSCRIPT
• APPENDIX A - Setting the Record Straight
• APPENDIX B - The CACI’s Abu Ghraib Experience — Who’s Who
• APPENDIX C - Timeline: CACI and Abu Ghraib Key Events and Milestones
• APPENDIX D - CACI Corporate Philosophy: The Company’s Foundation Documents
• APPENDIX E - Select CACI News Releases Concerning Abu Ghraib
• APPENDIX F - List of U.S. Military and Government Investigations Related to ...
• APPENDIX G - Abu Ghraib Prison Profile and Record of Incidents
• APPENDIX H - The CACI Hypercrisis Management Model
• APPENDIX I - Op-Ed Piece by J.P. London Rejected by the Washington Post
• APPENDIX J - Abu Ghraib Verdicts
• APPENDIX K - Unacceptable or Unimaginable?
• LIST OF ABBREVIATIONS & ACRONYMS
• GLOSSARY & TERMS OF INTEREST CONCERNING ISLAM AND THE MIDDLE EAST
• BIBLIOGRAPHY
• Acknowledgements
• ABOUT J. PHILLIP LONDON
• INDEX
• Copyright Page