PART I
EVOLVED LEADERSHIP FOR A
SUSTAINABLE FUTURE
1
THE EMERGENCE OF RESTORATIVE LEADERSHIP
Seana Lowe Steffen
The consensus agreement of all 193 member countries of the United Nations to adopt the 2030 Agenda for Sustainable Development on September 25, 2015, was historic. A plan for universal action, it is a stirring pledge that inspires belief in the best of all possibilities for humanity and the planet that we call home. Composed of 17 Sustainable Development Goals and 169 targets, the Agenda charts a global path toward a balanced future where all life thrives. The unprecedented agreement is the outcome of countless acts of restorative leadership, from grassroots to government, and reflects a global awakening to our universality: âThe future of humanity and of our planet lies in our handsâ (United Nations, 2015).
At the same time as world leaders gathered in New York City to launch the Sustainable Development Goals (SDGs), on the other side of the Atlantic, the B Corp movement was launching its official expansion to the United Kingdom. B Corps, which number in the thousands, are businesses emboldened by the mission of the not-for-profit B Lab to certify as standard bearers of the movement to redefine business as a force for good. Unilever CEO Paul Polman, who was in New York as a member of the UN Global Compact, took time out of UN activities to broadcast a YouTube message. Sharing his hopes and sentiments, Polman described the B Corp movement as âan important part of the shift toward a more inclusive purpose-driven economy which is unquestionably neededâ (B Corp UK, 2015).
Leaders like Paul Polman and leadership teams like that of B Lab reflect an emergent trend in leadership as individuals, organizations, and communities answer a uniquely twenty-first century call from sustainability metrics and social movements worldwide. Together, they represent an awakened and aware leadership responding to what has become a pivotal question for all sectors and all societies: How do we bring out the best of our diverse humanity to ensure a sustainable future? It is the central question that informs restorative leadership and guides each aspect of its impact on the world. This chapter introduces the research-based guiding framework of restorative leadership and illustrates several principles in practice across government, business, and not-for-profit settings that include B Lab and certified B Corps like Biomimicry 3.8, the UN 2030 Agenda process, and the NGO World Pulse.
RESTORATIVE LEADERSHIP
Bringing out the best of our diverse humanity to ensure a sustainable future is the leadership challenge and opportunity at this time in the evolutionary story of humanity. It is the design question and the leadership imperative yet to be realized. Thankfully, there are emerging leadership distinctions that reveal what is possible for locally to globally resonant impact. For example, it is distinct to lead communities and organizations trust themselves and each other enough to examine and consciously abandon centuries-old social norms that have become incongruent with universal values; it is distinct to lead such that individuals and communities and organizations are inspired to engage in tens of millions of small acts that collectively transform livelihoods and bio-regions; and it is distinct to lead for unprecedented inclusivity and collaboration such that universally relevant risk is transformed to hopeful possibility.
At once ancient and modern, restorative leadership is an emergent framework that captures the nature of these emerging distinctions in order to guide us to fulfill our evolutionary potential. Restorative leadership has been discerned through a grounded theory process analyzing data from individual interviews, participant observation, and primary source media. Over 40 individual, organizational, and community case studies were chosen purposively for their record of positive outcomes on global sustainability and collective wellbeing. Some have been clients. Through years of watching, listening, and reading, the emergent phenomenon of restorative leadership can best be described as a holistic approach to leadership that recognizes the interconnectedness of all life and acts for the highest benefit to all. Striving to do no harm and to heal the earth, our communities, and ourselves, restorative leadership cultivates the best and most balanced expression of universal values and natural laws.
PRINCIPLES IN PRACTICE
Restorative leadership is visionary, courageous, and infinitely creative in generating yet unfulfilled possibilities. Because it reflects a holistic perspective on leading and living, empowered action is accessible to anyone anywhere, starting wherever we are and with whatever we face. It is an approach to leadership that compels a level of positive impact unimaginable at earlier times, made possible by scaling across networks of connectivity with unwavering commitment and heart-centered resolve.
As an engaged way of being and doing that restores balance, restorative leadership embodies a sensibility of significance beyond oneself, oneâs community, and oneâs organization. There is a quality of remembering what has been forgotten and fulfilling on lifeâs ultimate purpose. The effort to fulfill the highest potential for the highest good, while doing no harm and healing, reveals that there are several underlying principles reflected by restorative leadership in action.
The World is an Interdependent Web
As the world is an integrated whole, each action and inaction impacts. Each choice that we make as humans with our unavoidable influence on the web of life impacts the present and future. That capacity for influence reflects the innate leadership potential of restorative leadership. Each of us is uniquely positioned and endowed to have a positive impact that no one else can have.
Genius and Goodness Abound
Restorative leadership demonstrates a fundamental belief in human potential and faith in basic goodness. Humanity is replete with good hearts that care deeply and want to make the world a better place. Collective intelligence, innate knowledge, and universal wisdom are readily available with the guidance integral for a thriving balance.
Everything is Possible
In this world of infinite potential, wondrous outcomes are available with sustained vision and creativity. Restorative leadership orients toward a vast horizon of possibility and consistently evolves lifeâs highest unfolding.
While these principles undergird restorative leadership generally, the data suggest that each gives rise to particular aligned practices for demonstrating restorative leadership in action. For example, because the world is an interdependent web of life, restorative leadership strives to:
- take the long view;
- be highly intentional with lifeâs impact; and
- leverage the interconnection for cascading benefit.
From a belief that genius and goodness abound, practicing restorative leadership means to:
- ask and listen, align, and co-create;
- scale across shared values; and
- go net generous.
And with a foundation that everything is possible, restorative leadership works to:
- create eddies of possibility by example;
- transform circumstances to aligned momentum; and
- live and learn the guiding questions.
This chapter will focus on three of the practices that are highly illustrative of restorative leadership principles in action.
THE WORLD IS AN INTERDEPENDENT WEB: TAKE THE LONG VIEW
For most, restorative leadership originates with an awakening to or a foundational understanding of the age-old insight and scientific fact that the world is an interdependent web of life and that the life cycle on Earth extends into deep time: both past and future. The past that we have to learn from is what Janine Benyus, founder of the certified B Corp Biomimicry 3.8, describes as, â3.8 billion years of brilliant, time-tested solutionsâ through lifeâs evolution (J. Benyus, personal communication, July 23, 2010). The future that we have to consider is best illustrated by the cultural practice of the Haudenosaunee Confederation, or Iroquois, who âconsider the impact on the seventh generationâ when making decisions (Haudenosaunee, 2017).
Prime Minister Gro Brundtland, who was chair of the UN World Commission on Environment and Development that first introduced the idea of sustainable development in 1987, describes the perspective of leadership needed at this time:
Leadership always means taking the long view, inspired by our common needs and a clear sense of shared responsibility for taking the necessary action. In our time, it means thinking even further ahead than leaders had to do one or two generations ago. Now we have the evidence to show us that our human activities, the footsteps of our own time, will affect negatively the lives and choices we leave to future generations in a potentially disastrous way, due to our own overstepping of planetary boundaries. We face a moral challenge to act and to act in time to protect the planet Earth and the livelihood for new generations. (G. Brundtland, personal communication, April 25, 2012).
That moral challenge that Brundtland describes is what compels the moral courage to engage in restorative leadership, whether demonstrated by the transnational leadership that launched the SDGs or the cross-sector leadership that is transforming business. The foundational principle of interdependence and the practice of taking the long view is embedded in the B Corp movement. As B Lab co-founder Andrew Kassoy states, âHaving people behave and having leaders behave ethically in the recognition that their decisions and their actions have consequences because we are all interdependent, with an eye towards not themselves but the betterment of the whole society, is what we need nowâ (A. Kassoy, personal communication, May 17, 2013).
The B Corp movement may be the most important movement of the twenty-first century given the widespread impacts of business on the planet and the vast potential for business to be a force for good. Jay Gilbert, the founding voice for B Lab, left his US$250 million company in pursuit of the vision of a shared and durable prosperity for all. âBâ is for âbenefit,â and together with B Labâs co-founders Bart Houlahan and Andrew Kassoy, Jay is a recipient of the Skoll Award for Social Entrepreneurship in recognition of the global benefits from B Labâs efforts. A certified B Corporation is to business what USDA Organic certification is to food. To become a B Corp, a business submits itself to a rigorous third-party assessment comprising the highest standards for social and environmental performance.
Collectively, B Corps lead a growing global movement of people using business to solve social and environmental problems across 50 countries and 130 industries around the world. The collective impact of their systems approach includes driving impact investment to companies doing well by doing good and establishing laws protecting businesses that want to serve triple bottom line interests of people, planet, and profit.
Because the world is an integrated whole, business is powerfully positioned in the nested interdependencies of the environment, society, and economy to take the long view and act with both current and future generations in mind. The emergence of this leadership role for business reflects a return to what has been forgotten about the inherently purpose-driven roots of being a company: to come together in the life-affirming exchange of meeting needs and sharing bread. To be a certified B Corp like Biomimicry 3.8 or Unileverâs recent acquisition Seventh Generation is to institutionalize restorative leadership. If a business passes those highest standards to become a certified B Corp, the business signs the B Corp Declaration of Interdependence (B Corporation, n.d.) committing to strive for a global economy where business is a force for good and to operate from beliefs:
- That we must be the change we seek in the world.
- That all business ought to be conducted as if people and place mattered.
- That, through their products, practices, and profits, businesses should aspire to do no harm and benefit all.
- To do so requires that we act with the understanding that we are each dependent upon another and thus responsible for each other and future generations.
GENIUS AND GOODNESS ABOUND: ASK AND LISTEN, ALIGN, AND CO-CREATE
Embracing an ethic of community, restorative leadership strives to do no harm, to serve collective wellbeing, and to bring the highest benefit to all. It is leadership that is community-minded, engaging networks to forward and sustain hopeful possibilities. Inviting, listening for, and building from local and innate knowledge, both around and within, results in innovative and wondrous outcomes. The genius of collective intelligence is widespread and available with wise guidance when we trust in human and natural communities. In essence, as Meg Wheatley says, âWhatever the problem, community is the answerâ (personal communication, May 17, 2011). As a fundamental practice of restorative leadership, the participatory approach to engage genius is astoundingly simple: ask and listen, align, and co-create.
The universal commitment of all the worldâs nations to the SDGs was the result of unprecedented listening, aligning, and co-creating. To get to that moment when, âNever before have world leaders pledged common action and endeavor across such a broad and universal policy agendaâ (UN, 2015) took patient and persevering restorative leadership emboldened by what is so evidently possible and so significantly at stake. It was a success made possible by standing on the shoulders of widespread community genius and decades of Millennium Development Goal progress. In service to the highest benefit to all, two years of intensive engagement with people around the world, and listening particularly to the voices of the most vulnerable, resulted in breakthrough ideas like âcommon but differentiated responsibilitiesâ and reaching those âfurthest behind firstâ (UN, 2015).
Globally, those furthest behind tend to be women. An innovator in the space of womenâs empowerment is the World Pulse digital media network, which was founded by Jensine Larsen to empower every woman and girl to believe in the power of her voice and to use it to build a world where all life thrives. Believing that digital technology is the fastest route to uniting and empowering women, World Pulse is a growing network of 25,000 active members in over 190 countries that connect from internet cafes in conflict zones to cell phones in rural villages to boardrooms in Fortune 500 companies.
With its community-centered approach, World Pulse engages network members to forward and sustain hopeful possibilities locally to globally. Larsen and World Pulse demonstrate restorative leadership through their mission and methodology. âIn our theory of change, step number one is âinvite,â and you have to ask the question. You have to specifically put a call out to women about whatever issue or topic because too often women donât necessarily think itâs for them or that their opinion matters [âŚ] So you have to put out a special call saying, âWe want to hear from women specifically on thisââ (J. Larsen, personal communication, September 25, 2015). The World Pulse experience of feeling witnessed and valued inspires members to self-authorize for the benefit of their communities and the unmuting of womenâs leadership potential everywhere. Jensine describes the World Pulse participatory practice as, â[âŚ] crowdsourcing the feminine intelligence of the planetâ (J. Larsen, personal communication, September 25, 2015). World Pulse channels those voices and solutions to influential forums and decision-makers globally to impact initiatives benefiting all women â and with that, the state of the world.
Neema Namadamu, a disability activist from the Democratic Republic of Congo, was empowered by her World Pulse experience and training to launch women-only Internet centers in the DRC and to build an online movement of hundreds of âHero Womenâ (âMaman Shujaaâ in Swahili) speaking out on World Pulse. In response...