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The Human Touch
The Human Touch

The Human Touch

Personal skills for professional success
Philippa Thomas, Debra Paul, James Cadle
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pages
256 pages
language
English
format
ePUB (mobile friendly)
availableOnMobile
Available on iOS & Android

The Human Touch

Personal skills for professional success
Philippa Thomas, Debra Paul, James Cadle
Book details
Table of contents

About This Book

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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Information

Publisher
BCS Learning & Development Limited
Year
2012
ISBN
9781780171388
Topic
Business
Subtopic
Business General
Edition
1

Table of contents