CHAPTER 1
Defining Competence for Life
Humans do things, and they typically do them well or not-so-well. Most of the motivation for things we do is to survive or to thrive. We work, we eat, we create shelter, we love, we fight, we make art, we rear children, we form communities, we worship, and we celebrate. In each of these things we do in life, we have roles. Our roles are economic, civic, familial, and personal. We are parents, children, spouses, citizens, chiefs, artists, doctors, lawyers, bricklayers, plumbersāsometimes many of these things at once. For each of these roles that we perform, there are specific knowledge, skills, abilities, and attitudes that are necessary to perform the tasks assigned to those roles. These are competencies. This has not changed over millennia. What has changed is the complexity surrounding each of these basic human occupations and the knowledge, skills, abilities, and attitudes required to be competent in them.
In the world of human resources (HR), a differentiation is typically made between general competencies (often called soft skills) and technical competencies. This differentiation is not always clear, because some technical competencies of the past, like using a computer and basic software, have become so ubiquitous that they are now considered general baseline competencies, even though they are not soft skills. Within the general competencies, however, there is a group of skills and attitudes that are becoming more and more important. They are called by various namesāsoft skills, 21st-century skills, non-cognitive skills, cross-cutting skillsāskills that the authors consider competencies for life.
Competencies for life (soft skills) prepare one for roles in all aspects of life, not just the workplace. But more importantly, they are useful over the span of a long career, no matter the context, and become even more important as workers advance from frontline to leadership roles.
In the not-so-distant past, a person could personally perform every role in the production of a product or the delivery of a service. A ...