
- 229 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
About this book
Effective marketing can mean the difference between runaway successes and costly flops. Covering everything from customer programs to ad campaigns to sales promotions, this is every marketer’s hands-on guide to turning opportunities into profits.The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.
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Yes, you can access Marketer's Toolkit by in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Contents
- Introduction
- 1. Marketing Strategy: How It Fits with Business Strategy
- What Is Strategy?
- The Strategy Process
- Where Marketing Fits In
- Marketing Strategy and Product Life Cycles
- Summing Up
- 2. Creating a Marketing Plan: An Overview
- Implementing Your Plan via the Marketing Mix
- Controlling Plan Implementation
- Summing Up
- 3. Market Research: Listen and Learn
- Formal Market Research
- Two Formal Methods for Analyzing Buyer Preferences
- Informal Research Methods: Close Customer Contact
- Summing Up
- 4. Market Customization: Segmenattion, Targeting, and Positioning
- Segmentation
- From Segmentation to Targeting
- Positioning
- Summing Up
- 5. Competitor Analysis: Understand Your Opponents
- Who Are Your Competitors?
- Characteristics for Analysis
- Porter’s Five Forces Framework
- Summing Up
- 6. Branding: Differentiation That Customers Value
- Differentiation of Commodity Products and Services
- Approaches to Differentiation
- Differentiation That Matters
- Summing Up
- 7. The Right Customers: Acquistion, Retention , and Development
- Customer Economics
- Customer Retention
- Customer Development
- Summing Up
- 8. Developing New Products and Services: The Marketers Role
- The Two Types of New Products
- Extending Product Lines into New Segments
- The New-Product Process
- The Marketer’s Role
- Your New-Product Strategy
- Summing Up
- 9. Pricing It Right: Strategies, Applications, and Pitfalls
- Cost-Plus Pricing
- Price Skimming
- Penetration Pricing
- Prestige Pricing
- Bait and Hook Pricing
- Customer-Perceived Value: The Ultimate Arbiter of Price
- Pricing and the Product Life Cycle
- Summing Up
- 10. Integrated Marketing Communications: Creativity, Consistency, and Effective Resource Allocation
- The Goal of Marketing Communications
- Communication Vehicles
- Putting It All Together
- The Management Challenge
- Summing Up
- 11. Interactive Marketing: New Channel, New Challenge
- Growing Online Sales
- E-mail Marketing
- Web-Based Merchandising
- Summing Up
- 12. Marketing Across Borders: Its a Big, Big World
- Product Decisions
- Promotion
- Place (or Distribution)
- Price
- Controlling Global Marketing Decisions
- Summing Up
- 13. The Future of Marketing: Tomorrow's Challenges
- Today’s Buyers Have More Information
- Delivering on the Promise
- Cutting Through the Clutter
- Market Fragmentation
- The Ethics of Marketing
- Appendix Useful Implementation Tools
- Notes
- Glossary
- For Further Reading
- Index
- About the Subject Adviser
- About the Writer