HBR Guide to Performance Management (HBR Guide Series)
eBook - ePub

HBR Guide to Performance Management (HBR Guide Series)

  1. 256 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

HBR Guide to Performance Management (HBR Guide Series)

About this book

Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives.

In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.

You'll learn to:

  • Set clear employee goals that align with company objectives
  • Monitor progress and check in regularly
  • Close performance gaps
  • Understand when to use performance analytics
  • Create opportunities for growth, tailored to the individual
  • Overcome and avoid burnout on your team

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access HBR Guide to Performance Management (HBR Guide Series) by Harvard Business Review in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.

Index

accountability, 13, 22–23, 79, 103
acknowledgment, of good work, 91–93. See also recognition
active listening, 52, 65–66, 140, 141, 184–185, 224
analyzer (learning style), 127
annual appraisals, 149–158
alternate approaches to, 154–157
negatives of, 149–154
positives of, 150–151
use of, 156–157
See also performance reviews
annual goals, 3, 4, 23–24. See also goals
A players, 135, 202, 204, 205
aspirations, of employees, 103–105, 106
autonomy, 23, 93–94
behavior
expectations, 31–32
problem, 47–49, 68, 77–78, 137–143
body language, 65, 140, 223–224
B players, 201–206
breaks, 213–214
buddy mentors, 120
burnout, 53–54, 118, 207–216
causes of, 208–210
early signs of, 211–212
preventing, 210–216
career development. See employee development
career mentors, 120–121
career paths, 107–109
career plateaus, 101–102
cascading goal model, 22
challenge, 18–20, 94–95, 102
change, willingness to, 140–141
“cheaper, faster, better” rubric, 17
check-ins, 38–39, 40, 46, 79–80, 130, 153, 157, 196, 220
citizenship behaviors, 32, 159
closed questions, 64, 75
coaching, 71–81
agreeing on next steps, 78–79
agreement for, 73–74
to close performance gaps, 71–81
defining purpose of, 74–75
definition of, 71–72
employee’s perspective and, 75–76
goal of, 73
mindset for, 72
mutual trust and, 76–77
ongoing, 79–81
opportunities for, 72
underperforming employees, 139–143
collaboration
appraising, 152
in goal setting, 33–42
measuring performance of, 152
in setting development plans, 126–130, 131
communication
active listening, 52, 65–66, 140, 141, 184–185, 224
with remote employees, 219–220
See also conversations
compensation. See monetary compensation
connectivity, 212–213
constructive feedback,...

Table of contents

  1. Cover
  2. Series Page
  3. Title Page
  4. HBR Press Quantity Sales Discounts
  5. Copyright
  6. What You’ll Learn
  7. Contents
  8. Introduction: Performance Management for a New Age of WorkWhat changes to the process mean for you as a manager.
  9. Section One: Goal Setting
  10. Section Two: Ongoing Performance Management
  11. Section Three: Developing Employees
  12. Section Four: Formal Performance Reviews
  13. Section Five: Tough Topics
  14. Sources
  15. Index