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Copyright 2016 Harvard Business School Publishing Corporation
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Library of Congress Cataloging-in-Publication Data
Names: Berinato, Scott, author.
Title: Good charts : the HBR guide to making smarter, more persuasive data visualizations / by Scott Berinato.
Description: Boston, Massachusetts : Harvard Business Review Press, [2016]
Identifiers: LCCN 2015046676 (print) | LCCN 2016002607 (ebook) | ISBN 9781633690707 (paperback) | ISBN 9781633690714 ( )
Subjects: LCSH: Business presentationsāCharts, diagrams, etc. | Visual communication. | Communication in management. | BISAC: BUSINESS & ECONOMICS / Business Communication / Meetings & Presentations. | BUSINESS & ECONOMICS / Business Communication / General. | BUSINESS & ECONOMICS / Strategic Planning.
Classification: LCC HF5718.22 .B475 2016 (print) | LCC HF5718.22 (ebook) | DDC 658.4/52ādc23
LC record available at http://lccn.loc.gov/2015046676
ISBN: 978-1-63369-070-7
eISBN: 978-1-63369-071-4
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CONTENTS
INTRODUCTION
A NEW LANGUAGE AND A NECESSARY CRAFT
Part One
UNDERSTAND
Chapter 1
A BRIEF HISTORY OF DATAVIZ
THE ART AND SCIENCE THAT BUILT A NEW LANGUAGE
Chapter 2
WHEN A CHART HITS OUR EYES
SOME SCIENCE OF HOW WE SEE
Part Two
CREATE
Chapter 3
TWO QUESTIONS ā FOUR TYPES
A SIMPLE TYPOLOGY FOR CHART MAKING
Idea Illustration
Idea Generation
Visual Discovery
Everyday Dataviz
Chapter 4
BETTER CHARTS IN A COUPLE OF HOURS
A SIMPLE FRAMEWORK
Prep
Talk and Listen
Sketch
Prototype
Part Three
REFINE
Chapter 5
REFINE TO IMPRESS
GETTING TO THE āFEELING BEHIND OUR EYESā
Chapter 6
REFINE TO PERSUADE
THREE STEPS TO MORE-PERSUASIVE CHARTS
Chapter 7
PERSUASION OR MANIPULATION?
THE BLURRED EDGE OF TRUTH
Part Four
PRESENT AND PRACTICE
Chapter 8
PRESENT TO PERSUADE
GETTING A GOOD CHART TO THEIR EYES AND INTO THEIR MINDS
Chapter 9
VISUAL CRIT
HOW TO PRACTICE LOOKING AT (AND MAKING) GOOD CHARTS
CONCLUSION
KEEP GOING
Glossary
Notes
Index
Acknowledgments
About the Author
INTRODUCTION
A NEW LANGUAGE AND A NECESSARY CRAFT
ā. . . for there is nothing either good or bad, but thinking makes it so.ā
āShakespeare
IN A WORLD governed by data, in knowledge economies where ideas are currency, visualization has emerged as our shared language. Charts, graphs, maps, diagramsāeven animated GIFs and emojisāall transcend text, spoken languages, and cultures to help people understand one another and connect. This visual language is used everywhere in the world, every day.
Dashboard maps in cars help commuters avoid the thick red lines of heavy traffic and find the kelly green routes where traffic is light. Weather apps use iconography and rolling trend lines to make forecasts accessible at a glance. Fitness-tracking apps default to simple charts that show steps taken, sleep patterns, eating habits, and more. Utility company bills include charts so consumers can see how their energy use compares with their neighborsā. Newspapers, magazines, and websites all use visualization to attract audiences and tell complex stories. The social web teems with data visualizationsāsome practical, some terrible, some rich with insight, some simply fun to look atāall vying to go viral. Sports broadcasts superimpose visual data on live action, from first-down lines on a football field to more sophisticated pitch-sequence diagrams and spray charts that show a baseballās trajectory and expose pitching and hitting trends.
Data visualization is everywhere, from live sports to the news to fitness apps.
You may not notice all the ways in which dataviz has seeped into your daily life, but you have come to expect it. Even if you think you canāt speak this language, you hear it and understand it every day.
Itās time to learn to speak it, too. Just as the consumerization of technology adoption and the widespread use of social media changed business, the ubiquity of dataviz in our lives is driving demand for good charts in unit meetings, sales presentations, customer research reports, performance reviews, entrepreneursā pitches, and all the way up to the boardroom.1 Increasingly, when an executive sees a line chart thatās been spit out of Excel and pasted into a presentation, she wonders why it doesnāt look more like the simple, beautiful charts on her fitness-tracker app. When a manager spends time trying to parse pie charts and donut charts and multiple trend lines on a company dashboard, he wonders why they donāt look as nice or feel as easily understood as his weather app.
BUSINESSāS NEW LINGUA FRANCA
Speaking this new language requires us to adopt a new way of thinkingāvisual thinkingāthat is evolving quickly in business. Making good charts isnāt a special or a nice-to-have skill anymore; itās a must-have skill. If all you ever do is click a button in Excel or Google Charts to generate a basic chart from some data set, you can be sure that some of your colleagues are doing more and getting noticed for it. No company today would hire a manager who canāt negotiate the basics of a spreadsheet; no company tomorrow will hire one who canāt think visually and produce good charts.
Dataviz has become an imperative for competitive co...