CHAPTER ONE
What Is Emotional Literacy and Why Is It Important to Schools?
GOALS OF THIS CHAPTER
By the end of this chapter you will:
- be clearer about what is meant by āemotional literacyā
- be clearer about what is meant by other commonly used terms in this field (such as āemotional intelligenceā) and how these terms, and the work they cover, relate to emotional literacy
- be more aware of what you already know, and are working on, which relates to emotional literacy
- have explored some of the current reasons why many feel emotional literacy is increasingly important in education
- have gained a broad idea of the benefits of working on emotional literacy, for students, school staff, schools and communities.
SOME KEY CONCEPTS AND TERMS
Before we launch into a book on emotional literacy it may be helpful to clarify what exactly we are talking about. The whole area of work on emotional and social issues has developed with enormous rapidity over the last decade or so, and some of the words now being used to describe such work can seem off-putting and opaque to those who work in education. This section will explore some key terms often used in this area, and look at their advantages and disadvantages. The area is something of a linguistic minefield.
WHAT DO WE MEAN BY āEMOTIONAL LITERACY?ā
āEmotional literacyā is the key term that will be used in this book, although there are many others that mean more or less the same thing or overlap with it considerably, as we shall shortly see. The term āemotional literacyā is usually attributed to Steiner (Steiner and Perry, 1997) and was popularized by various āmovers and shakersā in the 1990s.
This book will define emotional literacy for the individual as the ability to understand ourselves and other people, and in particular to be aware of, understand, and use information about the emotional states of ourselves and others with competence. It includes the ability to understand, express and manage our own emotions, and respond to the emotions of others, in ways that are helpful to ourselves and others.
Organizations, such as schools and local education authorities clearly have a key role in promoting the emotional literacy of their members and helping them to become more emotionally literate. There is also at least a metaphoical sense in which an organization itself can be said to be more or less āemotionally literateā. The level of emotional literacy in an organization might be defined as the extent to which the organization takes into account the role of emotion in dealing with the people who are its members, and in planning, making and implementing decisions, and takes positive steps to promote the emotional and social well-being of its members. This book will have a good deal to say about how schools, and also those who support them such as local authorities and voluntary agencies, can become more emotionally literate organizations.
TABLE 1.1 USING THE TERM āEMOTIONAL LITERACYā
| Advantages | Disadvantages |
| Popular especially in the UK: has produced a wealth of publications, projects, work in schools, conferences, etc. | Not so well known or used outside the UK |
| The term is meaningful in an educational context, and is now very popular with educational psychologists, schools and local education authorities | The metaphor implied in the word āliteracyā can be confusing for some people, and feel like jargon to those outside the educational sector |
| For those familiar with the concept of literacy (for example, teachers in primary schools and teachers of English) it can readily bring to mind ideas on how emotional and social competences can be broken down, defined, taught and encouraged, in the same ways as verbal literacycan | āLiteracyā can have negative connotations for some who have negative feelings about the word, for example, some in UK schools who have experienced the āliteracy hourā (an hour a day which primary schools are required to spend on literacy, working within some very tight parameters) and who fear the onset of the āemotional literacy hourā |
| It reminds us that emotional literacy can be learned rather than being a fixed, innate quality, that we all have degrees of literacy, and that the pursuit of literacy is a journey, not an end point | It can focus attention on the individual and their capacities, and make us forget to also look at the surrounding context and underlying determinants of emotional and social well-being |
| | It can make it sound as if we are looking at āone thingā rather than the loose cluster of competences many think it is in practice |
| | It does not, in the minds of some, include social competences, but focuses only on emotional aspects. |
No term is perfect, and at this point we will briefly explore the advantages and disadvantages of using the term āemotional literacyā, outlined in Table 1.1. We will make the same exploration for the other key terms that we will discuss as we go.
This book will generally use the term āemotional literacyā, but there are others that it will use from time to time, and others that perhaps could have been used. None of the terms are perfect, and all have advantages and disadvantages. The book will draw heavily on work that has taken place under a variety of other terms which will be discussed in this chapter.
WHAT COMPETENCES DOES EMOTIONAL LITERACY INCLUDE?
To clarify what we mean by emotional literacy, at least at an individual level, we will next outline some of key emotional and social competences: they will be discussed in detail in Chapter 2.
SELF-UNDERSTANDING
- Having an accurate and positive view of ourselves.
- Having a sense of optimism about the world and ourselves.
- Having a coherent and continuous life story.
UNDERSTANDING AND MANAGING EMOTIONS
- Experiencing the whole range of emotions.
- Understanding the causes of our emotions.
- Expressing our emotions appropriately.
- Managing our responses to our emotions effectively, for example managing our anger, controlling our impulses.
- Knowing how to feel good more often and for longer.
- Using information about the emotions to plan and solve problems.
- Resilience ā processing, and bouncing back from, difficult experiences.
UNDERSTANDING SOCIAL SITUATIONS AND MAKING RELATIONSHIPS
- Forming attachments to other people.
- Experiencing empathy for others.
- Communicating and responding effectively to others.
- Managing our relationships effectively.
- Being autonomous: independent and self-reliant.
āEMOTIONAL INTELLIGENCEā
āEmotional Intelligenceā is a term that is used particularly in the USA to describe more or less the same competences as emotional literacy. The popularity of the word āintelligenceā is partly due to the influence of Gardner, Kornhaber and Wake, (1995) who have worked on the whole concept of intelligence. Gardner sees intelligence as being much wider than is generally supposed, and as plural āintelligencesā rather than just one, all of which cover rather difference capacities. His precise categorization of the various intelligences is constantly evolving, but basically he sees them as including what he calls āconventional intelligenceā, the logical, rational, mathematical and linguistic capacities that are familiar to us through intelligence tests. He has added a further group of what he called āspecialist intelligencesā such as musical, spatial and kinaesthetic intelligences. Most relevant to our purposes here, he suggests that there are also two types of what he terms āpersonal intelligencesā ā āintra-personal intelligenceā, or self-understanding, and āinter-personal intelligenceā, or understanding other people.
The umbrella term, which brings together these two intelligences, āemotional intelligenceā, was supposedly coined by Mayer and Salovey, who defined it as:
the ability to perceive accurately, appraise and express emotion; the ability to access and/or generate feelings which facilitate thought; the ability to understand emotion and emotional knowledge; the ability to regulate emotions to promote emotional and intellectual growth. (Mayer and Salovey, 1997: 10)
Goleman (1996) popularized the term āemotional intelligenceā in his book of the same name. This book brought together a wealth of data, and concluded that what he called āemotional intelligenceā is more influential than conventional intelligence for all kinds of personal, career and scholastic success. It has been suggested that Goleman overstated the case, and that if we look at the population as a whole, conventional intelligence is still very influential (Sternberg, 2001). However, it appears to be true that, if we look at those who do well educationally, the differences in work outcomes and personal success are more dependent on their emotional and social abilities than on their IQ: emotional intelligence gives them an āedgeā over their equally conventionally intelligent but less emotionally intelligent counterparts. So to this extent there is no doubt about how influential emotional intelligence is.
The idea of āemotional intelligenceā triggered an explosion of interest in scientific work on how the brain works and in particular on the central role that the emotional side of the brain plays in the process. It focused attention on links between social and emotional intelligence and educational outcomes, such as learning, cognitive development, school attendance and job success. It helped emotional and social education to be seen as important for all students, including bright ones and older ones. It meant that emotional education was no longer ātouchy-feelyā; there was a new emphasis on hard-edged aspects, and an increased focus on the development of techniques and instruments to measure of emotional and social competences (although the latter aspect is seen by many as a mixed blessing as we shall see in Chapter 6). See Table 1.2.
āCOMPETENCEā/āLEARNINGā
Rather than use the specialist and, to some, rather jargon-laden terms āliteracyā or āintelligenceā, some use the term ācompetenceā, usually with the words āemotionalā and/or āsocialā attached. The phrases are often turned into the acronyms āSECā or āESCā. Some also use the broad āsocial and emotional learningā instead or in addition, and use the acronym āSELā. A powerful example is the major US network CASEL (the Collaborative for Academic, Social and Emotional Learning) which brings together a large number of practitioners and researchers under this heading: this group tends to use the terms ācompetenceā and ālearningā.
In practice, definitions of social and emotional competence and learning again overlap with emotional literacy:
Social and emotional competence is the ability to understand, manage and express the social and emotional aspects of oneās life in ways that enable the successful management of life tasks such as learning, forming relationships, solving everyday problems, and adapting to the complex demands of growth and development. (Elias et al., 1997: 2)
TABLE 1.2 USING THE IDEA OF āEMOTIONAL INTELLIGENCEā
| Advantages | Disadvantages |
| Very popular in the USA, and in business contexts | Not so popular outside the USA, and in educational contexts |
| It has produced a wealth of useful and inspiring work on how emotional intelligence may best be developed, especially in business, and to a lesser extent in education, the family and the community | Using the term tends to focus the attention on measurement rather than on teaching and learning |
| It has provoked serious work on analysing whether there is such a thing as emotional and social intelligence. The findings are promising in terms of distinct and measurable attributes, and their effects on social behaviour, life chances and learning | The scientific connotations and expectations raised by the word āintelligenceā have aroused a great deal of controversy and some hostility, for example among some psychologists who dispute whether there is really such a thing as āemotional intelligenceā or āsocial intelligenceā in the strict sense of the word. These debates can undermine the credibility of all work on emotional and social development, whether or not it uses the term āintelligenceā, and use up a good deal of energy and resource Calling emotional and social capacities āintelligenceā can suggest they are innate and fixed, not teachable |
| Using this term has linked work in the field with research on hard science, for example with work on the physiology of the brain, the neurological development of young children, and learning styles | If we use the term in a looser way, we overcome some of these problems, but then it comes to mean the same as other softer terms such as āliteracyā and ācompetenceā, and ceases to have any precise or specialist meaning, or to add anything particular to the debate |
TABLE 1.3 USING THE IDEAS OF āCOMPETENCEā AND āLEARNINGā
| Advantages | Disadvantages |
| Used in the USA, and to some extent elsewhere | Not so popular outside the USA |
| Familiar terms to those who work in education | Not so inviting to those who come to this area from other sectors than education, such as the health service |
| They are straightforward, non-specialist and loosely used terms that feel like ācommon senseā and are non-threatening in most contexts | The word ācompetenceā can alienate some, including those from education, who object to the logical corollary that people can be āemotionally incompetentā |
| Emotional literacy and emotional intelligence are usually defined in terms of specific competences anyway in practice, to make the very general overall definitions more specific, teachable and assessable | Looking at separate competences can fragment a holistic concept |
| Learning is absolutely central to the whole area, both in terms of specific learning and teaching programmes on emotional competences, and in terms of the impact on learning in general - there is, as we will see in Chapter 2, a highly beneficial link between emotional literacy and all types of learning | Like āliteracyā and āintelligenceā the terms ācompetenceā and ālearningā can focus attention on the individual and their capacities and not on the surrounding context and underlying determinants of emotional and social competence and well-being |
This book will use the term āemotional and social competenceā when looking at the skills, attitudes and behaviours that ma...