Communicating with Learners in the Lifelong Learning Sector

Keith Appleyard, Nancy Appleyard

• Publisher: Learning Matters
• Year: 2010
• Print ISBN:
  9781844453771
• eBook ISBN:
  9781844457083
• Edition: 1
• Topic: Education
• Subtopic: Adult Education

Communication is a key theme of the QTLS Standards. This accessible book helps readers to understand the theories and principles that underpin effective communication and apply this theory to improve their communication with learners, colleagues and others in professional life. It examines the environment of educational settings and looks at how individuals themselves communicate with the sector. It gives detailed advice on communication skills and promoting a supporting learning environment. It goes on to include notes on communicating for specific teaching situations, inclusion and working with colleagues. Finally, it covers resources for communication and their adaptation for different situations.

Table of contents

• Cover
• Title
• Copyright
• Contents
• Acknowledgements
• About the authors
• 1 Introduction
• 2 Communication theory: process, perception and interaction
• 3 Listening and speaking skills
• 4 Non-verbal communication, writing and reading skills
• 5 The human factor in communication
• 6 Communicating for inclusivity
• 7 Managing behaviour through communication
• 8 Communicating with large groups and with distance learners
• 9 Communicating within organisations
• 10 Communicating with colleagues
• 11 Resources
• Endpiece
• Index