Combining empirical and theoretical perspectives, David Knights and Hugh Willmott show how both term and practice shaped the recent widely adopted policies of `downsizing?, restructuring and emphasis on `process? rather than task.

Well-known contributors analyze the impact of Business Process Reengineering in a number of settings: supermarkets and the food chain; the public sector; banks.

The theoretical history of Business Process Reengineering is also detailed in relation to ideas about bureaucracy, hierarchy, transformation and design.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.

At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.

Perlego offers two plans: Essential and Complete

Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.

Both plans are available with monthly, semester, or annual billing cycles.

We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.

Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.

Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.

Yes, you can access The Reengineering Revolution by David Knights, Hugh Willmott, David Knights,Hugh Willmott in PDF and/or ePUB format, as well as other popular books in Business & Organisational Behaviour. We have over one million books available in our catalogue for you to explore.

Information

Publisher

SAGE Publications Ltd

Year

2000

Print ISBN

9780761962922, 9780761962915

eBook ISBN

9781446265895

Edition

Topic

Business

Subtopic

Organisational Behaviour

Index

Business

Cover
Contents
List of Contributors
Chapter 1 - The Reengineering Revolution? An Introduction
Chapter 2 - Now Where Were We?' BPR Lotus-eaters and Corporate Amnesia
Chapter 3 - Dedicated Followers of Fashion: BPR and the Public Sector
Chapter 4 - 'Such stuff as dreams are made on': BPR Up Against the Wall of Functionalism, Hierarchy and Specialization
Chapter 5 - Reengineering the Food Chains: A Systems Perspective on UK Supermarkets and BPR
Chapter 6 - Business Process Reengineering and The New Organization'
Chapter 7 - What About the Workers?: BPR, Trade Unions and the Emiseration of Labour
Chapter 8 - BPR and TQM: Divergence or Convergence?
Chapter 9 - Management as Magic: Reengineering and the Search for Business Salvation
Index

About this book

Frequently asked questions

Information

Table of contents