
Using Conflict in Organizations
- 241 pages
- English
- PDF
- Available on iOS & Android
Using Conflict in Organizations
About this book
Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink and strategic decision-making. Part Three deals with the performance-enhancing effect of intergroup conflict and competition, and addresses contemporary issues such as intergroup competition, collective negotiation and diversity management. The final section focuses on applications and intervention strategies that can stimulate conflict in ways that improve performance in groups and organizations.
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Table of contents
- Cover
- Contents
- Acknowledgements
- Notes on Contributors
- Introduction: Using Conflict in Organizations
- Part I - Conflict Management and Performance
- Chapter 1 - Productive Conflict: The Importance of Conflict Management and Conflict Issue
- Chapter 2 - Conflict within Interdependence: Its Value for Productivity and Individuality
- Chapter 3 - The Effectiveness of Mixing Problem Solving and Forcing
- Part II - Within-Group Conflict and Performance
- Chapter 4 - Mitigating Groupthink by Stimulating Constructive Conflict
- Chapter 5 - Minority Dissent in Organizations
- Chapter 6 - Affective and Cognitive Conflict in Work Groups: Increasing Performance Through Value-Based Intragroup Conflict
- Chapter 7 - The Effects of Conflict on Strategic Decision Making Effectiveness and Organizational Performance
- Part III - Between-Group Conflict and Competition
- Chapter 8 - The Enhancing Effect of Intergroup Competition on Group Performance
- Chapter 9 - Good News About Competitive People
- Chapter 10 - Productive Conflict: Negotiation as Implicit Coordination
- Chapter 11 - Constructive for Whom? The Fate of Diversity Disputes in Organizations
- Part IV - Designing Interventions: Towards Applications
- Chapter 12 - Positive Effects of Conflict: Insights from Social Cognition
- Chapter 13 - Third Party Consultation as the Controlled Stimulation of Conflict
- Chapter 14 - Enhancing Performance by Conflict-Stimulating Intervention
- Subject Index
- Author Index
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