Using Conflict in Organizations
  1. 240 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

About this book

Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations.

Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink and strategic decision-making. Part Three deals with the performance-enhancing effect of intergroup conflict and competition, and addresses contemporary issues such as intergroup competition, collective negotiation and diversity management. The final section focuses on applications and intervention strategies that can stimulate conflict in ways that improve performance in groups and organizations.

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Yes, you can access Using Conflict in Organizations by Carsten K W De Dreu, Evert Van de Vliert, Carsten K W De Dreu,Evert Van de Vliert in PDF and/or ePUB format, as well as other popular books in Business & Organisational Behaviour. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Contents
  3. Acknowledgements
  4. Notes on Contributors
  5. Introduction: Using Conflict in Organizations
  6. Part I - Conflict Management and Performance
  7. Chapter 1 - Productive Conflict: The Importance of Conflict Management and Conflict Issue
  8. Chapter 2 - Conflict within Interdependence: Its Value for Productivity and Individuality
  9. Chapter 3 - The Effectiveness of Mixing Problem Solving and Forcing
  10. Part II - Within-Group Conflict and Performance
  11. Chapter 4 - Mitigating Groupthink by Stimulating Constructive Conflict
  12. Chapter 5 - Minority Dissent in Organizations
  13. Chapter 6 - Affective and Cognitive Conflict in Work Groups: Increasing Performance Through Value-Based Intragroup Conflict
  14. Chapter 7 - The Effects of Conflict on Strategic Decision Making Effectiveness and Organizational Performance
  15. Part III - Between-Group Conflict and Competition
  16. Chapter 8 - The Enhancing Effect of Intergroup Competition on Group Performance
  17. Chapter 9 - Good News About Competitive People
  18. Chapter 10 - Productive Conflict: Negotiation as Implicit Coordination
  19. Chapter 11 - Constructive for Whom? The Fate of Diversity Disputes in Organizations
  20. Part IV - Designing Interventions: Towards Applications
  21. Chapter 12 - Positive Effects of Conflict: Insights from Social Cognition
  22. Chapter 13 - Third Party Consultation as the Controlled Stimulation of Conflict
  23. Chapter 14 - Enhancing Performance by Conflict-Stimulating Intervention
  24. Subject Index
  25. Author Index