
- 256 pages
- English
- PDF
- Available on iOS & Android
Tourism Marketing for Small Businesses
About this book
Small tourism businesses form the majority of the employment opportunities within the tourism industry. However, many texts seem to overlook this significant sector of the industry and focus instead on the larger multinational companies. This unique text focuses on the application of global marketing principles specifically for small tourism businesses around the world and links academic theory with real world practice illustrated via international case studies.Written in an engaging style and structured to follow a 12-13 week semester course Tourism Marketing for Small Businesses enables understanding of formulating, implementing and monitoring a marketing strategy. Each chapter will contain summary review questions and a mini case with discussion question. Accompanying the text are lecturer resources in the form of PowerPoint slides for each chapter, with links to relevant URLs and YouTube clips.A vital text for all tourism and marketing students as well as tourism industry practitioners who have marketing responsibilities.
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Information
Table of contents
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- 1 Introduction
- 2 Destination Marketing Organisations
- 3 Tourism Consumer Behaviour
- 4 Tourism Marketing Planning
- 5 Tourism Marketing Research
- 6 Designing Tourism Services and Experiences
- 7 Tourism Branding
- 8 Pricing Tourism Services
- 9 Promoting Tourism Services to Consumers
- 10 Digital and Social Media in Tourism
- 11 Tourism Public Relations and Publicity
- 12 Customer Relationship Management in Tourism
- 13 Tourism Distribution
- 14 Tourism Marketing Performance Measurement
- I Index
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