Part I
The commodification of design labor
Chapter 1
Dynamic of the general intellect
Franco Berardi
Sick at heart
Recently I read the words uttered by Mario Savio during a meeting in Berkeley, California on 2 December 1964. He was relating a conversation with the director of the Board of Regents of the University of California. I guess that many of you know these justifiably famous words by heart. However, please, letâs read these words again:
The answer we received, from a well-meaning liberal, was the following: He said, âWould you ever imagine the manager of a firm making a statement publicly in opposition to his board of directors?â Thatâs the answer!
Well, I ask you to consider: If this is a firm, and if the Board of Regents is the board of directors; and if President Kerr in fact is the manager; then Iâll tell you something. The faculty are a bunch of employees, and weâre the raw material! But weâre a bunch of raw materials that donât mean to beâhave any process upon us. Donât mean to be made into any product. Donât mean ⌠Donât mean to end up being bought by some clients of the University, be they the government, be they industry, be they organized labor, be they anyone! Weâre human beings!
Thereâs a time when the operation of the machine becomes so odious, makes you so sick at heart, that you canât take part! You canât even passively take part! And youâve got to put your bodies upon the gears and upon the wheels ⌠upon the levers, upon all the apparatus, and youâve got to make it stop! And youâve got to indicate to the people who run it, to the people who own it, that unless youâre free, the machine will be prevented from working at all!1
Fifty years have passed since that day. The world has changed exactly in the direction that Mario Savio then sensed as a frightening possibility.
In his words I see an astounding anticipation of the relation between knowledge and the capitalist economy, the process of submission and privatization of the University and of research, and also a sort of premonition of the destiny of the movement that in 1964 was dawning: the student movement that spread to everywhere in the world in the legendary year of 1968.
The first point that I want to emphasize in Savioâs speech is the understanding that the University is (becoming) a firm, an economic entity whose leading principle is profit. The relationship between the economy and knowledge was an important subject in the consciousness of the students, researchers, and intellectuals involved in the Free Speech Movement of the 1960s and 1970s. That relationship has become absolutely crucial in the thirty years since the digital revolution. In this period, which has also been marked by market globalization, the neoliberal ideology has gained the upper hand, and the subjugation of cognitive labor has become a main factor of capital valorization. Collaboration has been turned into competition, and social aggressiveness has prevailed over solidarity.
The second point of interest in this speech is the heart sickness that Savio is talking about. Knowledge, creativity, and language have become labor. The brain is the work force, and the concept of general intellect noted by Marx, Grundrisse, comes to life in the global network of the digital flow of signs.2 Simultaneously, the activity of the brain is disconnected from the social existence of the body. The work of the brain is subjected to the heartless rule of finance, and this subjection makes people sick at heart in many ways.
Mario Savio and his colleagues were protesting against the submission of research to the demands of the Vietnam War. Today, war is proliferating at the margins of the cognitive sphere of production, and competition is fueling war in every niche of daily life.
The third point that impresses me in Savioâs speech is the gesture he suggests: âyouâve got to put your bodies upon the gears and upon the wheels ⌠upon the levers, upon all the apparatus, and youâve got to make it stop.â3 Gears, wheels, levers. This is the metaphor that the Free Speech Movement of 1968 had for the machinery of power. The factory and the working class kindled our imagination of social conflict. But the Free Speech Movement did not understand that the most important thing to do was to take hold of the cognitive machine. This is why we missed the point.
In that crowd, five thousand young people were listening to Mario Savio speak in the main square of the premiere university in California; five thousand young people were participating, were breathing together. Many of them have become animators of the processes that led to the creation of todayâs global network. Steve Jobs and Steve Wozniak were possibly there.
Because of the industrialist imagination that prevailed in the political culture of the Movement, we missed the opportunity to start a long lasting process of the self-organization of the general intellect. As professionals, we built the high-technology network, but as activists, we were trapped in a nineteenth-century industrialist imagination.
The only possibility of avoiding the subjection of knowledge to profit, which equals the subjection of knowledge to war, was the conjunction of the general intellect with the needs of society. But we were trapped by the old Leninist concept of political revolution.
Knowledge and the automation of work
Since 1968, the relationship between cognition and automation has framed the crucial issue of social transformation involving knowledge and the economy, technology and war.
Haunting the culture of modern times, automation is sometimes viewed as an empowerment of human enterprise, but at other times it is viewed as its enslavement, sacrificing the human soul, personal freedom, and social autonomy.
In the 1960s, critical thought focused on the issue of the automation of work as a dilemma open to two different possibilities: liberation and control.
Herbert Marcuse, who embodies the intersection of European philosophy and American technology, published two books that approach the prospect of automation from two opposing although complementary points of view: Eros and Civilization and One Dimensional Man.4 In Eros and Civilization, Marcuse expressed the idea that the technical automation of work may be the condition required for the process of emancipation of social life from its own alienation to take place.
A progressive reduction of labor seems to be inevitable, and for this eventuality, the system has to provide for occupation without work; it has to develop needs which transcend the market economy and may even be incompatible with it.5
In the same book, the philosopher emphasizes the prominent role that cognitive work will have not only in the future of production, but also in the social movement against exploitation.
To the degree to which organized labor operates in defense of the status quo, and to the degree to which the share of labor in the material process of production declines, intellectual skills and capabilities become social and political factors. Today, the organized refusal to cooperate of the scientists, mathematicians, technicians, industrial psychologists and public opinion pollsters may well accomplish what a strike, even a large-scale strike, can no longer accomplish but once accomplished, namely, the beginning of the reversal, the preparation of the ground for political action.6
Linking the emancipatory force of technology to the organized refusal of scientists and technicians to cooperate with the status quo, Marcuse outlines the possibility of overcoming the alienation or discontentment that Freud saw as a defining feature of civilization.
In One Dimensional Man, the book that canonized Marcuseâs work as an expression of the anti-authoritarian movement, the prospect seems different. The focus is still on the crucial function of intellectual labor, but here such labor is not seen as an emancipatory force, rather as a tool for domination and control.
The capabilities (intellectual and material) of contemporary society are immeasurably greater than ever beforeâwhich means that the scope of societyâs domination over the individual is immeasurably greater than ever before. Our society distinguishes itself by conquering the centrifugal social forces with Technology rather than Terror, on the dual basis of an overwhelming efficiency and an increasing standard of living.7
Technology is taking the place of terror in the organization of social control: this is why Marcuseâs man is becoming one-dimensional.
For âtotalitarianâ is not only a terroristic political coordination of society, but also a non-terroristic economic-technical coordination which operates through the manipulation of needs by vested interests. It thus precludes the emergence of an effective opposition against the whole. Not only a specific form of government or party rule makes for totalitarianism, but also a specific system of production and distribution which may well be compatible with a âpluralismâ of parties, newspapers, countervailing powers.8
The mobilization, organization, and exploitation of the technical, scientific, and intellectual productivity are the conditions of the new high-tech totalitarianism.
In these two books, Marcuse signals the dilemma of automation in the architecture of knowledge and technology. The neoliberal triumph, the annihilation of the Workersâ Movement (movimento operaio), the catastrophic turn that we have been living during the last thirty years led to the submission of the general intellect to the economy and its war machine.
Meritocracy versus solidarity in the age of cognitive labor
In the second part of the twentieth century, mass education opened the way to the emancipation of the working class: the workerâs ârefusal of workâ joined the âgeneral intellect,â and the result was a dilemmatic situation whose outcome was not predictable. The student-led Free Speech Movement of 1968 can be seen as the first insurrection of the general intellect: the solidarity between students and workers was not only an ideological effect, but also the alliance of two social subjects sharing a common possibility. Industrial workers pushed toward the reduction of work time, and students acted as harbingers of the intellectual potency of cognitive work, announcing the technological possibility of emancipation from the slavery of physical labor. This alliance between refusal of work and technological innovation paved the way for the digital revolution and the replacement of industrial labor with the info-machine. However, this process of emancipation was disrupted in the last decades of the twentieth century, diverted toward the financial form of semio-capitalism as the neoliberal counter-revolution twisted the force of the general intellect against workersâ autonomy.
The increase in productivity that could have potentially opened the way to a general reduction of work time was turned into a tool for increased exploitation. Limitations to work time were removed, and unemployment rose as a side effect of increased individual work time. The potential of the general intellect has thereby been turned against the wellbeing of the working population.
As cognitive labor became the main force of valorization, economic power tried to submit cognitarians to the ideology of meritâmeritocracyâin order to destroy the social solidarity of the intellectual force. Reducing intellectual ability through economic reward, meritocracy acts as the Trojan Horse of neoliberal ideology. Meritocracy, the hotbed of precariousness, is fostering competition: when individuals are obliged to fight for survival, intellectual and technical ability are reduced to tools for economic confrontation. When solidarity is broken and competition rules, research and discovery are disassociated from pleasure and solidarity.
Submission of knowledge to the rule of economy
A crucial passage in the process of the submission of knowledge to economics is the current dismantlement of the public education system, the privatization of the university and the operational submission of research to the rule of finance. This implies the epistemic primacy of the economy. The defining feature of the modern university was knowledge autonomy, namely autonomy from theology. Today, the asserted primacy of the economy implies the cancellation of knowledge autonomy, and the establishment of a new sort of theology.
Since the end of the twentieth century, the university crisis has been embedded in the inability of modern humanism to cope with the networked info-sphere. The institution of the university in the age of modernity was unfit to deal with networked intelligence. The humanist legacy was in need of a reformation. Yet what is happening is different from a reformation; public education has been simply emptied, dismantled, and replaced with a system of market-driven evaluation that kills autonomous research. Innovation is celebrated, but only through the framework of profit and growth, amounting to a new theological dogma.
The old industrial bourgeoisie was a strongly territori...