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A Framework for Understanding Intercultural Misunderstandings
I intervened in my home when a mother began to strike her daughter with my broom. In another experience, I arranged for a group of new Peace Corps volunteers to learn about cultural taboos in MoiKonde, inadvertently breaking a cultural taboo in the process. In another, I returned to my village home after a trip and learned that four young girls had not only stolen from me but had also been publicly beaten in my absence for their crime. Months earlier, in a conversation with some of these same young girls, I had come to realize some of the difficulties of engaging histories of slavery and colonialism across cultures. These brief stories merely hint at intercultural misunderstandings. In this chapter, I propose a framework for understanding intercultural misunderstandings and their dynamic nature.
Anthropologist Victor Turnerās structural anthropology of ritual suggests a broad framework for understanding intercultural relationships. Turner claims that a disruption in so-called normal social relations proceeds from breach to crisis to redress to reconciliation. Turner provides a vocabulary for understanding challenges of intercultural relationships as a series of crises and efforts to repair. In a postcolonial context, conflict around identities and values can strain interpersonal and communal relationships, contributing to intercultural crises. Resolving these difficulties involves participation in intercultural relational repair. In turn, I argue, creating and enhancing opportunities for participation in processes of relational repair facilitate better theories about and practices of care in a postcolonial context.
I locate the phenomena of intercultural crisis and repair in a broader academic problem of insufficient attention to postcolonial theories on the part of pastoral theologians. My primary argument is that by attending to postcoloniality as our present-day context, pastoral theologians will have a more complex understanding of culture(s) that will in turn deepen the fieldās understanding of suffering exacerbated by colonialism and the possibilities of the healing work of empathy and mutuality. My primary audience is scholars, students, and practitioners in the field of pastoral theology, to whom I am extending the psychology-theology conversation to consider postcolonial theories. In addition, this project comes out of my own participation in intercultural relationships; thus, I hope that it will prove relevant to those readers who find themselves in the midst of intercultural crises and seeking to repair or restore relationships.
Misunderstanding as Crisis
Consider the phenomenon of crisis. Rather than chaos, which describes a disorganized and unpredictable state, the root meaning of crisis is āturning point,ā after which point things get better or worse. Developmental psychologist Erik Erikson certainly has this meaning of crisis in mind when he claims that developmental achievements are born from specific kinds of crises along the lifespan. Crises call for response. In the context of theological education, seminaries offer resources in formation as a response to both predictable and unexpected vocational crises. Pastoral theologians call for self-reflection and imagination in response to crises of identity. One scholar calls for slowing down to invite imaginative, reflective listening in light of his claim that the hardest thing about being a pastor in the early twenty-first century is āconfusion about what it means to be the pastor.ā Pastoral theologians also offer new stories in response to the experience of participating in a discipline in crisis. Some argue that the label of crisis applied to the discipline of pastoral theology calls for the response of ongoing work rather than a disciplinary stalemate that fails to do the work claimed as particular to pastoral theology.
Pastoral theologians pay particular attention to crisis because pastors, trained pastoral counselors, chaplains, and ministers in other contexts are requested and expected to respond to a variety of crises in their vocation. Howard Stone, a pastoral theologian who focuses on crisis counseling, draws on Charles Gerkin to describe crisis as a āboundary conditionā where a conflict emerges between infinite aspirations and the obvious conditions of finitude. More and more, ministers are confronting the same kinds of developmental and situational crises as before but with the added factor of increasing recognition of diverse identities, life experiences, and cultural differences. The phenomenon of crisis that most concerns me and that has received little attention in the field of pastoral theology to date is that which arises around cultural differences. Cultural or intercultural dimensions accompany many specific kinds of crisis experiences. Few pastoral theologians who address crisis explicitly attend to culture even while many call for the field to address cultural shifts.
Womanist pastoral theologians have done a better job of attending to immediate crisis situations with explicitly cultural dimensions. Attention to culture(s) is not the role or responsibility of communities who have experienced the greatest marginalization; rather, attention to culture(s) is a shared responsibility of all ministers and pastoral theologians. Students often ask when they will know enough about a particular identity marker or life experience to minister responsibly around a particular identity marker or life experience. Men often ask whether they ought to refer all women to women pastoral counselors; heterosexual students often ask whether they ought to counsel homosexual congregants; white students often ask whether they ought to counsel Latino congregants. I contend that responsible ministry includes both preparation to be in community and to participate in care across differences while also building and maintaining a robust referral network in oneās local community. A referral network in this sense is not a list of names but a network based in relationships among caring professionals in the local community. Responsible ministry is ministry that acknowledges and proactively learns about difference. Provisional understanding in this sense is not an excuse to eschew relationships of diversity, but quite the opposite: to cultivate diverse networks of relationships within and across faith communities. Culture(s) not only affects all kinds of crisis experiences but also draws ministers to participate in responding to crises with attention to cultural differences.
While the Oxford English Dictionary describes crisis as a moment rather than a process, I use the terms crisis and repair to refer to processes within relational life that manifest various dynamics over time. I am most concerned with crises of understanding within relationships. Within a traditionally Western therapeutic tradition, a whole body of literature exists around the idea that counselors must develop multicultural competencies as essential to good and professional care to limit the risks of intercultural misunderstandings in the therapeutic hour. Nonetheless, few pastoral theological resources engage a theory of culture. I redress this lack in pastoral theology by clarifying an understanding of crisis and repair that extends beyond traditional models in recognizing the intercultural nature of relationships.
Crisis in Context
Crises that occur within and between seemingly distinct communities always include layers of intrapersonal, interpersonal, and familial dimensions. Relational psychologies argue that each individuated person experiences a sense of self that includes a vibrant internal world filled with representations of other people and experiences. The internal world represents a matrix of relationships in which persons internally experience themselves and other people. Social psychologists argue that greater connection to other people corresponds to greater personal uniqueness. These theories hold together the idea of individuated selves embedded in webs of interconnected relationships. Process theologians argue that there is no distinct individuated person apart from oneās relationships and overlapping connections with...