- 114 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience. Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties--those of others as well as your own.
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Information
Topic
Personal DevelopmentSubtopic
Communication & Public SpeakingTable of contents
- Title Page
- Preface
- Chapter 1: Together
- Chapter 2: Accurate Empathy
- Chapter 3: How Accurate Empathy Works
- Chapter 4: The Attitude of Empathic Understanding
- Chapter 5: Roadblocks to Listening
- Chapter 6: The Picture Without the Sound
- Chapter 7: Asking Questions
- Chapter 8: Forming Reflections
- Chapter 9: Diving Deeper
- Chapter 10: Affirming
- Chapter 11: Expressing Yourself
- Chapter 12: Listening Well in Relationships
- Chapter 13: Empathic Understanding in Close Relationships
- Chapter 14: Listening for Values
- Chapter 15: Listening Well in Conflict
- Chapter 16: The Promise of Empathic Understanding
- Endnotes
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Yes, you can access Listening Well by William R. Miller in PDF and/or ePUB format, as well as other popular books in Personal Development & Communication & Public Speaking. We have over 1.5 million books available in our catalogue for you to explore.