
Mastering Communication in Social Work
From Understanding to Doing
- 176 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Communication skills are fundamental to effective social work practice.
Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout.
This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
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Information
Table of contents
- Cover
- Other Books in the Series
- Title Page
- Copyright
- Contents
- Series Editor Foreword
- Acknowledgments
- Introduction
- Chapter 1 The Principles of Social Work Communication
- Chapter 2 How Communication Works
- Chapter 3 Diversity in Communication
- Chapter 4 Communication Where There Is Resistance or Reluctance
- Chapter 5 ‘Doing’ Communication: A New Approach to Changing How We Improve Practice
- References
- Subject Index
- Author Index
- Also available