eBook - ePub

Summary: Uncommon Service

Name: Summary: Uncommon Service
Author: BusinessNews Publishing

Review and Analysis of Frei and Morriss' Book

BusinessNews Publishing

Share book

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Summary: Uncommon Service

Review and Analysis of Frei and Morriss' Book

BusinessNews Publishing

Book details

Table of contents

Citations

About This Book

The must-read summary of Frances Frei and Anne Morriss' book: `Uncommon Service: How to Win by Putting Customers at the Core of Your Business`.

This complete summary of the ideas from Frances Frei and Anne Morriss' book `Uncommon Service` shows that it’s not enough to demand that employees deliver a great service. In other words, it is indispensable to design a business model so that all employees deliver excellent service as an everyday occurrence. This summary provides a guideline in five steps to establish the cornerstones for delivering uncommon service on an ongoing basis.

Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge

To learn more, read `Uncommon Service` and discover the key to developing excellence in your business.

Frequently asked questions

How do I cancel my subscription?

Simply head over to the account section in settings and click on “Cancel Subscription” - it’s as simple as that. After you cancel, your membership will stay active for the remainder of the time you’ve paid for. Learn more here.

Can/how do I download books?

At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.

What is the difference between the pricing plans?

Both plans give you full access to the library and all of Perlego’s features. The only differences are the price and subscription period: With the annual plan you’ll save around 30% compared to 12 months on the monthly plan.

What is Perlego?

We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.

Do you support text-to-speech?

Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.

Is Summary: Uncommon Service an online PDF/ePUB?

Yes, you can access Summary: Uncommon Service by BusinessNews Publishing in PDF and/or ePUB format, as well as other popular books in Business & Customer Relations. We have over one million books available in our catalogue for you to explore.

Information

Publisher

Must Read Summaries

Year

2016

ISBN

9782511018767

Topic

Business

Subtopic

Customer Relations

Index

Business