Summary: How NASA Builds Teams
Review and Analysis of Pellerin's Book
BusinessNews Publishing
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Summary: How NASA Builds Teams
Review and Analysis of Pellerin's Book
BusinessNews Publishing
About This Book
The must-read summary of Charles J. Pellerin's book: `How NASA Builds Teams: Mission Critical Soft Skills for Scientists, Engineers, and Project Teams`.
This complete summary of the ideas from Charles J. Pellerin's book `How NASA Builds Teams` shows that team building must take account of the personalities and expertise of the individual members. Scientists and technical experts often respond to a different type of team building to arts people. Through a great deal of trial and error, NASA has developed the 4-D team building strategy, which has proved very successful. 4-D can also be applied to leadership training. Every team must be Cultivating (so that everyone is feeling appreciated), Including, Visioning (everyone must think about the teamās future) and Directing (willing to take action to further the teamās success). This summary explains how the system used by NASA (an organisation with massively high stakes, both in terms of human life and money) can be applied to any organisation.
Added-value of this summary:
ā¢ Save time
ā¢ Understand key concepts
ā¢ Increase your business knowledge
To learn more, read `How NASA Builds Teams` and discover the key to building the best teams.
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Summary of How Nasa Builds Teams (Charles J. Pellerin)
1. The basics of the 4-D system
- Cultivating ā you have to make everyone feel appreciated.
- Including ā you must make peopleās opinions count.
- Visioning ā you have to think about possible futures.
- Directing ā you have to take action to make things happen.
- In one well-known study by Wilson and Kelling in 1982, they showed crime increases in rental buildings in New York when no one repairs broken windows. Unrepaired windows create a context where people assume nobody cares and therefore crime increases. This led to a massive experiment where crime on New York subways was lowered by removing graffiti and arresting fare jumpers.
- Many of the best and brightest people who serve as project heads at NASA and other aerospace industry projects have authority over multi-billion-dollar budgets and yet expect top management to fire them within two years or less. They believe cost overruns are inevitable and when they have to make those cost overruns known, they will be fired for what they are reporting.
- In the Hubble case, it was found NASA program managers openly criticized and pressured the contractors to meet tight delivery and cost budgets. As a result, the contractors felt they could not report delays or problems in what they were working on. They therefore responded by using guerilla tactics including withholding troubling information. This ultimately led the review board to conclude the problem with the Hubble Space Telescope was a failure of leadership more than anything else.