Managing Conversations with Hostile Adults
eBook - ePub

Managing Conversations with Hostile Adults

Strategies for Teachers

  1. 168 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Managing Conversations with Hostile Adults

Strategies for Teachers

About this book

Teachers: Now you can identify and apply the proven strategies to deal successfully with hostile adults in schools. Skill in communicating is essential for teachers—and now the wisdom of your colleagues can help you to deal with one of your most difficult challenges: hostile adults.In this hard-hitting and supremely practical book, the authors draw from the actual experience of more than 250 practicing teachers to bring you the advice and insight you need. They begin with data from a two-year study that includes surveys and in-depth interviews with practicing teachers and certified school support professionals from urban, suburban, and rural schools at all socio-economic levels. The final product is a comprehensive and highly applicable resource filled with true-to-life vignettes and practical, real-world analysis, including: • Defusing the angry screamer
• Serving as mediator
• Handling parents with blinders
• Curbing school gossip
• Dealing with public humiliation
• Neutralizing the influence of drugs or alcohol
• Maintaining confidentialityThis book is a valuable and insightful resource that can take you from reactive to proactive. A not-to-be-missed tool for savvy teachers at all levels.

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Information

Publisher
Skyhorse
Year
2014
Print ISBN
9781629147451
eBook ISBN
9781632200419

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Preface
  6. About the Authors
  7. 1. Defusing the Angry Screamer
  8. 2. Dealing With Embarrassment or Humiliation
  9. 3. Handling Legitimate Complaints
  10. 4. Controlling Those Under the Influence
  11. 5. Refusing to Be Coerced
  12. 6. Combating Charges of Discrimination
  13. 7. Discouraging the Dependent Personality
  14. 8. Serving as Mediator When Friction Exists
  15. 9. Disabling the Backstabber
  16. 10. Meeting the Challenge of Volatile Educational Issues
  17. 11. Maintaining Confidentiality
  18. 12. What Works in All Cases
  19. Resource: The School Administrators’ Code of Ethics
  20. References
  21. Index

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Yes, you can access Managing Conversations with Hostile Adults by Georgia J. Kosmoski, Dennis R. Pollack in PDF and/or ePUB format, as well as other popular books in Education & Classroom Management. We have over 1.5 million books available in our catalogue for you to explore.