1.1 BROADBAND TV LANDSCAPE
Over 80% of Internet users watch video while 30% of these users watch TV. In the United States, viewers spent an average of more than 6 h/month watching video on the Internet. Streaming live sports programs online makes truly national or global events possible, reaching millions of consumers via handheld devices. There are several challenges. Due to the mobility of subscribers and the heterogeneity of the user devices, the streaming server has to adapt the video content to the characteristics and limitations of both the underlying network and the end devices. These include variations in the available network bandwidth and user device limitations in processing power, memory, display size, battery life, or download limits.
1.1.1 Internet TV Providers
The emergence of over-the-top (OTT) online content providers such as Netflix, Hulu, and Amazon offers more choices to the consumer by providing replacement or supplementary TV services, usually TV shows and movies but no sports programming. The service is either free or much cheaper than pay-TV and this has led to a steady migration of subscribers from pay-TV to online TV, despite efforts from cable and satellite pay-TV providers in making TV content available online. Unlike OTT providers, these “TV Everywhere” Web portals may include both sports and video on demand (VOD) or time-shifted TV content.
Because broadcast pay-TV tends to surpass online TV in visual quality, it delivers better overall experience. For example, the quality of online TV service may fluctuate according to the bandwidth availability on the broadband Internet connection. However, other factors such as choice of content, flexible viewing time, and content portability are also important for the consumer. Thus, hardware set-top box (STB) vendors (e.g., TiVO) traditionally aligned to linear broadcast programming cable TV service have integrated OTT streaming content to their channel lineup.
Pay-TV operators may follow this lead and let OTT content into their STB. In doing so, subscription rates may be lower compared to traditional pay-TV subscription. For example, Walt Disney recently signed a carriage deal with Dish Network, making it the first pay-TV provider to bundle ABC, ESPN, and other channels owned by Disney in a TV service delivered entirely over the Internet. This lower-cost product will allow Dish to broaden their customer base and target new broadband-only consumers who do not currently subscribe to any form of cable or satellite TV. It is interesting to note that Dish is employing a small-scale version of the traditional multichannel subscription bundling, which provides carriage fees to the TV industry for large packages of channels.
Ala-carte-style Internet TV, where users can subscribe to individual channels, has now arrived. The new age of Web-delivered TV allows viewers to have more options to pay only for the TV networks or programs they want to watch and to decide how, when, and where to watch them. Unlike pay-TV, many of these subscription-based video on demand (SVOD) providers are currently ad-free. However, ad-based OTT service may appear in future to further reduce subscription fees. As live and on-demand Internet TV programming becomes mainstream, this development will ultimately increase competition and further drive subscription prices down. It has already forced some of the biggest pay-TV providers in the United States to merge.
1.1.2 Netflix
Netflix is currently the leader of OTT providers. It is a SVOD service where regular subscribers pay a low rate of $7.99 per month and ultra-high definition (UHD) customers pay $11.99 per month. There are over 80 million Netflix-capable devices, including TVs, smartphones, tablets, and game consoles. The number of Netflix viewers passed the number of YouTube viewers. Netflix has over 57 million subscribers in 50 countries (about 39 million US subscribers and 18 million foreign subscribers) and streams over 2 billion hours of TV shows and movies per month. Roughly half of all US households now have a Netflix subscription. Netflix accounts for nearly 30% of Web traffic in the United States at peak periods, a dominant leader among all online video websites. This percentage has increased as Netflix has added 4K UHD content to its streaming video library. Such data-heavy usage is creating a huge problem for Internet service providers (ISPs), who are demanding higher fees for the interconnection required to deliver high-quality service.
1.1.3 Hulu
Hulu provides both free TV and SVOD services. It handles over 30 million online users (over 6 million are paid subscribers) and over 1 billion video streams per month. Hulu and Amazon account for 1–2% of all Web traffic during peak hours.
1.1.4 Amazon
Amazon Prime Instant Video has a few million subscribers. Six new original TV series have been launched by Amazon in 2014, including five programs that were produced in UHD format. Amazon Studios also plans to shoot its new drama and comedy series pilots in UHD, teaming up with Samsung and major media corporations including Warner Bros and Lionsgate.
1.1.5 YouTube
YouTube has the largest library of both user-generated and premium videos. The growth of YouTube is accelerating in spite of increased competition from social networks such as Facebook. Unlike Netflix, which offers full-length movies and TV shows, YouTube's short-form videos are particularly popular. These short-duration videos are perfect for on-the-go viewing on small-screen personal devices such as smartphones. Thus, YouTube dominates other online TV websites with over 20% of all mobile downstream traffic in the Unites States. Roughly the same amount of traffic is delivered over fixed networks during peak hours. This is about half of Netflix, even though YouTube has a far greater number of views and downloads. For example, in May 2011, the number of views on YouTube hit 3 billion/day. The first video posted on YouTube was a 19-s clip called Me at the Zoo over 10 years ago. Today, more than 300 h of video are uploaded every minute. Google's Hangouts enable virtual participation in live events where users may record and stream videos, as well as interact in conferences, music concerts, and even football matches. The free service works on any Android and Apple device and recorded videos can be broadcast on YouTube.
1.1.6 ESPN3
Unlike OTT providers, ESPN3 offers live sports viewing online. The 2012 Super Bowl attracted over 2.1 million unique viewers when the game was streamed online by ESPN3 in the United States for the first time. In that year, all 302 events of the summer Olympics were streamed live. The service is available to Internet or pay-TV subscribers from affiliated service providers who pay fees to ESPN. Since 2008, free ESPN3 service has been made available to US college/university students and military personnel.
1.1.7 HBO
HBO has been one of pay-TV's most successful products for decades but plans to break off from the cable bundle in 2015 and distribute its shows to consumers using a standalone OTT streaming service via Apple TV. It will become a direct competitor to Netflix's SVOD service.
1.1.8 CBS
CBS launched a new subscription Internet TV streaming service on October 2014 that allows people to watch its live programming and thousands of its current and past shows on demand without paying for a traditional TV subscription. The new “CBS All Access” service costs $5.99 a month. CBS is the first traditional broadcaster that makes a near-continuous live feed of its local stations available over the Internet to non-pay-TV subscribers.
1.1.9 Sony
Sony launched the world's first “Video Unlimited” UHD movie/TV streaming service on September 4, 2013. Sony has Internet rights to carry channels from Viacom, which owns cable channels such as MTV, Nickelodeon, and Comedy Central. Sony is also developing an original TV drama series that will be available initially on its PlayStation gaming consoles.
1.1.10 Retail Giants
Retail giants such as Best Buy, Sears, and Walmart are joining the digital media ecosystem. Best Buy, for example, is providing their high-dollar customers with free online video rentals from CinemaNow.