Steps to Safety Culture Excellence
Terry L. Mathis, Shawn M. Galloway
- English
- ePUB (handyfreundlich)
- Über iOS und Android verfügbar
Steps to Safety Culture Excellence
Terry L. Mathis, Shawn M. Galloway
Über dieses Buch
Provides a clear road map to instilling a culture of safety excellence in any organization
Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there.
STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization.
STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to:
- Create a culture of excellence that is reinforced and empowered at every level
- Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges
- Maintain and continuously improve the performance of your organization's safety culture
Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance.
By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.
Häufig gestellte Fragen
Information
MILESTONE 1
STRATEGY
Business is like war in one respect. If its grand strategy is correct, any number of tactical errors can be made and yet the enterprise proves successful.—General Robert E. Woods
Goals: | To move from avoiding failure to achieving success |
To include excellence in the safety vocabulary | |
To align all safety activities around an overarching strategy | |
To illicit extra effort by defining the rationale of safety | |
To provide a clear and repeatable direction toward success | |
To align and motivate workplace behaviors to accomplish the strategic goals | |
Methods: | A leadership training and workshop or multiple workshops to develop a Safety Strategy |
STEPS: | 1.1 Purpose |
1.2 Core Values | |
1.3 Vision | |
1.4 Long- and Short-Term Goals | |
1.5 Objectives | |
1.6 Marketing | |
1.7 Initiatives | |
1.8 Safety Excellence Accountability System | |
1.9 Identify and Enable Change Agents | |
1.10 Measure/Adjust | |
1.11 Continuous Improvement |
- Make the business case for the product or service. What is its function? Why is it needed? Who will buy it? What other products or services are on the market and how do they compare? All these questions would be answered, and a statement of purpose would be developed. It would explain not only the product or service but also how the organization would benefit by offering it.
- A pilot customer would be identified based on the profile of the product, and this customer would be asked to test the product and endorse it. During the course of this process, the product might be found to have faults or weaknesses or there might simply be opportunities to make it better and more suited for purpose.
- This would continue until the customer either accepted or rejected the product. The voice of the customer (VOC) would be heard and taken into consideration in both the design and the marketing approach for the product.
- The organization would conduct, or contract for, market research. This research would establish the product’s potential place, but this would also look for trends in the product type. Is this a product with a growing demand, a steady demand, or a diminishing demand? Is the price of similar products moving in a definable direction?
- An analysis would be made to determine how valuable it would be for the organization to make and market this product. What are the profit margins and the volume potential? How long would it take to begin and how much would it cost to begin? What would profits look like over the projected life of the product?
- Who is the competition and who could become the competition? How would they compete and what impact would competition have on the profits and life cycle of the product?
- How will the organization brand the product? What is its name, logo, who is the spokesperson? How will the product be viewed by the potential buyers and how can that best be managed?
- Who, exactly, are the potential buyers of this product? What are their demographics: income level, neighborhoods, work places, what do they read or watch, and how can they best be reached?
- The organization would decide how to measure the key indicators of the success of this product launch and ongoing life span. What is the return on investment (ROI)? What is the market share and the rate of market capture? What is the percentage of market saturation?