CHAPTER 1
Payment Terms
Payment terms define the number of days used to calculate when seller gets paid. Buyer and seller can agree to one of the following terms: (1) no payment terms, implying that payment is made at contract completion; (2) payment will begin from a particular start date; or (3) payment will commence when an event happens, e.g., when buyer receives the product accompanied by a valid invoice.
In scenario (3), the contract may read that buyer has Net 30 days to pay seller after receipt of product. Net 30 days means that buyer has 30 days to make payment without penalty. Payment anytime after 30 days may be subject to monetary penalties depending on the contractâs terms and conditions. When credit is a concern, other payment terms may be considered, such as prepaid and add. Prepaid is defined as money paid up front, such as via a credit card or cash in advance (CID). Cash on delivery (COD) is payment made at time of delivery. These are payment terms and provisions that establish the monetary settlement of a transaction.
Defining the payment due date is always a concern to seller. The parties have a variety of avenues to determine when payment is due. It may be 30 days after receipt of goods or services, when seller achieves particular milestones in the contract, or some other marker the parties agree upon. Regardless of what payment schedule the parties decide upon, it is important that seller pays attention to the compensation language, to ensure that buyer has not incorporated language that may stall payment for any length of time or possibly in perpetuity.
Three specific payment provisions to pay attention to are: (1) acceptance and payment, (2) pay-when-paid, and (3) pay-if-paid. Let us review the definition, associated risks, and risk mitigation techniques for each.
ACCEPTANCE AND PAYMENT
Acceptance and payment requires that payment be made within a specified number of days from the date buyer accepts sellerâs goods or services. An example of an acceptance and payment provision may read as follows, âSeller shall provide a valid invoice with each deliverable. Payment will be made thirty calendar days after the product is accepted by buyer.â
RISK
Accepting open-ended or vague language such as âpayment will be made when product or services is accepted by buyer,â leaves the date of payment entirely up to buyer, i.e. seller may not be paid until such time that buyer elects to accept or reject the product or service. Absent a specific time frame for buyerâs acceptance or rejection of the products or services, the payment schedule is open-ended. Seller does not know when payment will be made, since buyer has no requirement to pay seller within a reasonable period of time.
RESPONSE
When responding to buyerâs acceptance criteria, seller should ensure that a reasonable period for acceptance is noted in the contract, e.g., approval or disapproval within 30 days from completion of services or date of product receipt. If not approved or disapproved within these 30 days, implication is made that the product has been approved and is subject to payment within a specified period of time. A typical time frame may read: Net 30 days from buyerâs receipt of an acceptable product.
In addition, it is important that the acceptance criteria be clear, concise, and consistent in any existing statement of work (SOW). The SOW is the measure used to determine whether payment is due.
PAY-WHEN-PAID
Unlike a pay-if-paid provision, which may result in a waiver or forfeiture of payment, paid-when-paid means that seller will be paid once buyer has been paid by their customer. An example of a pay-when-paid provision may read as follows:
Buyer will pay seller on all non-disputed invoices or undisputed portions no later than five business days after buyer receives payment from the government for same, unless otherwise agreed by both parties in writing. Seller agrees to submit accurate bills and will follow buyerâs invoice instructions as stated on buyerâs purchase order or task order. Buyer shall pay invoice amounts, less any specific amounts disputed in good faith, in accordance with the schedule specified in this clause.
RISK
Net payment terms are typically provided to a buyer with good credit, lending them ample time to make payment on an invoice. A pay-when-paid provision, on the other hand, defers payment until such time when buyer has been paid by their customer. Given that seller has no control over buyerâs customer, payment may be stalled for a period of time.
Even with the presence of a pay-when-paid clause, buyer is still obligated to pay seller within a reasonable period, provided that the cause for non-payment to seller is not related to sellerâs provision of a non-compliant good or service. If seller does not receive payment from buyer, and it is through no fault of their own, buyer is ultimately liable for making good on the payment, regardless of whether they were compensated by their customer.
RESPONSE
Pay-when-paid provisions are used by big and small businesses alike as assurance that they remain solvent in the event that payment from their customer is late. Sellerâs concern is that they have no control over when or if payment will be made by buyerâs customer. This is particularly true in subcontracts containing provisions stating that seller may not discuss matters relating to their subcontract with buyerâs customer. Before considering agreeing to such a provision, seller should recognize that buyer may defer payment for quite some time. Getting buyer to release payment before they have been paid, even if that time delay is considered by seller to be unreasonable, is a very difficult task, which may require arbitration in a worst case scenario.
The following are things that seller may want to consider when reviewing a pay-when-paid provision:
1) If buyer is a large corporation, recognize that they have deep pockets and that seller should request net payment terms rather than pay-when-paid terms. Monies owed to seller are easily paid by buyer, regardless of whether they have been paid by their customer. In support of this proposition, argue that seller has no control over buyerâs customer. Therefore, seller does not have the leverage required to ensure quick and timely payment. Specific areas that are beyond sellerâs control include, (a) buyerâs submittal of a proper invoice to their customer, (b) the time it takes for buyer to create and submit a proper invoice to their customer, (c) whether buyerâs final product to their customer complies with the quality control standards of buyerâs customer, etc. Any one of these instances may result in buyerâs invoice being rejected, resulting in a delay in seller being paid by buyer. Only faulty workmanship should be a consideration for stop payment on sellerâs invoice.
2) When seller has no choice but to enter into a pay-when-paid provision, try negotiating a not-to-exceed term. In drafting language, this means that payment will be made within a specified period of time, regardless of whether buyer has been paid by their customer. For example, seller may propose incorporating the following language into the subcontract:
Buyer will pay seller on all non-disputed invoices or undisputed portions of an invoice within five working days after buyer receives payment from its customer for same, but no later than sixty days after receipt of a valid invoice from seller.
3) If seller fails to settle on any of the above-mentioned provisions, request incorporation of an interest provision. Propose that interest accumulate each month at a specified percent from either (a) the date buyer receives payment from customer, or if applicable, (b) the commencement date of buyerâs interest provision with their customer. When subcontracting to a government prime contractor, it is a fair and reasonable request to receive interest payments starting from the date buyer begins collecting interest from their customer, given that prime contracts are entitled to interest payments per CFR Section 1314.4.
4) Omit any references to pay-if-paid provisions.
5) If seller considers agreeing to a pay-when-paid provision, review buyerâs credit rating via Dun & Bradstreet. A strong credit rating provides evidence that a buyer can make good on payment.
PAY-IF-PAID
Pay-if-paid precludes seller from receiving payment from buyer in the event that buyerâs customer does not pay buyer for work performed. It is not a matter of when buyer is paid by their customerâas is the case with a pay-when-paid provisionârather, it is a matter of if buyer is ever paid. The following is an example of a pay-if-paid provision:
The buyer shall be under no obligation to make any payment to the seller except to the extent that the buyer has received funds from the owner for the work performed by the seller; that is to say, the seller shall not be entitled to payment if for any reason, including the ownerâs financial situation or lack of available funds, the owner fails to pay the buyer in accordance with the general contract.
RISK
The implication that seller may not be paid if buyerâs customerâs owner has not paid buyer has been debated by the courts for years; some have interpreted the pay-if-paid provision to mean that payment is only reasonably delayed. Other courts of competent jurisdiction have ruled that seller will only be paid when buyer has been paid by their customer. In the latter instance, the language in the body of the contract must be unambiguous for this to be true.
RESPONSE
Pay-if-paid clauses should be resisted by seller, because if buyer is not paid by their customer, depending on the competent court of jurisdiction, buyer may not be liable to seller despite sellerâs provision of valuable work. This holds true even if the end customer cannot pay for any reason, including bankruptcy.
CHAPTER 2
Acceptance of Products,
Services, or Data
Acceptance of products, services, or data is defined as receipt of products, services, or data that comply with the contract requirements, either in writing or orallyâcommonly referred to as an express actâor by implied conduct. An implied contract is one that is agreed by non-verbal conduct, rather than by explicit words. The following example typifies standard language of an acceptance of products, services, or data provision found in many contracts:
The contract work, including any documents, materials, equipment, and facilities, shall at all times be available for inspection and testing by buyer. Buyerâs inspection or failure to inspect shall not relieve seller of any obligations or liability under this contract, nor shall it constitute acceptance of the contract work. Seller shall repair, re-perform, or replace any nonconforming contract work at sellerâs expense within ten working days of buyerâs written notice of nonconformance. If seller has not repaired, re-performed, or replaced such nonconforming contract work within the ten-day period, buyer may repair, re-perform, or replace such nonconforming contract work at sellerâs expense. The contract work shall be accepted when buyer determines to its satisfaction that the product conforms to this contract, and such acceptance shall be conclusive of conformance except for latent defects, fraud, or gross negligence.
RISK
In the absence of clearly defined acceptance criteria, such as a well-established, pre-existing documentation process like an Acceptance Test Procedure (ATP) for products or a signed certificate of completion for services rendered, acceptance of products and/or services is at the discretion of buyer. For instance, vague language such as âwork shall be accepted when buyer determines to their satisfaction that the product conforms to this contractâ leaves the acceptance criteria completely up to buyerâs judgment, thereby potentially postponing acceptance of and payment for the product.
Other typical, damaging language buyer may flow-downâi.e., copying language from buyerâs contract with government into buyerâs contract with sellerâin their contract with seller is reserving the right to repair, re-perform, or replace such nonconforming contract work at sellerâs expense. Without the word reasonable before the term repair, buyer may opt to pay another subcontractor or supplier an unreasonable amount of money to perform the work, then charge seller for the services rendered.
RESPONSE
Depending on the item being sold, seller may consider one of the following responses when countering risky language incorporated into buyerâs contract:
1) If the product is manufactured utilizing a well established design and pre-existing documentation process, seller must ensure that the configuration baselineâi.e., the process of managing change in hardware, software, firmware, documentation, measurements, etc.âis clearly defined. Particular care must be taken to specify any performance requirements in your documentation.
2) In the event that the detailed configuration baseline is not available, seller should negotiate clearly defined requirements that the product must meet to ensure that the parties have a clear understanding of those requirements.
3) Clearly define the scope of work.
4) State the specific document buyer will use to accept the product, service, or data. Include the date and relevant revision level when applicable, e.g., cite the appropriate drawing number and revision level for production items.
5) In the event that a specific acceptance document does not exist, propose that a basic agreement be followed by an acceptance document containing clear measurements that concur with the contract requirements.
6) Acceptance provisions for services and data may be handled by buyer, certifying that the services are complete by signing a certificate of acceptance.
7) Ensure that acceptance criteria are measured or judged by a third party. Additionally, omit any vague language such as successful or satisfactory.
8) Omit acceptance based on future events that fall outside sellerâs control.
9) Propose an express time limit for acceptance.
CHAPTER 3
Arbitration/Alternative Dispute Resolution
Alternative dispute resolution (ADR) is any method of dispute resolution used in lieu of formal arbitration proceedings such as co...