Health Professional and Patient Interaction E-Book
Ruth B. Purtilo, Amy M. Haddad, Regina F. Doherty
- 288 Seiten
- English
- ePUB (handyfreundlich)
- Ăber iOS und Android verfĂŒgbar
Health Professional and Patient Interaction E-Book
Ruth B. Purtilo, Amy M. Haddad, Regina F. Doherty
Ăber dieses Buch
Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the tools you need to establish positive patient and interprofessional relationships built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape your on-the-job success. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and various backgrounds across a wide spectrum of healthcare environments. It's the foundation you need to effectively and successfully communicate on the job.
- Overall emphasis on respect sets up a basis for building positive relationships with patients and fellow health professionals through good decision-making.
- UNIQUE! Authentic scenarios and examples demonstrate strategies and tools for effective communication with patients of all ages in a wide range of health care settings.
- UNIQUE! Interdisciplinary approach addresses issues that apply to many different healthcare disciplines to help you identify with your specific field as well as recognize themes that apply across the healthcare spectrum.
- Authentic patient cases give you a more personal connection as to how the various communications and actions discussed in the text affect the patient.
- Reflections Questions throughout the text challenge you to apply critical thinking skills and your personal experience to different scenarios.
- Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations.
- UNIQUE! New chapter on respectful interprofessional collaboration and communication discusses best practices for respectfully interacting with one's coworkers across the professional health team.
- NEW & UNIQUE! Clearer integration of respect throughout the text underscores its necessity across the many different types of interactions between the health professional and patient.
- NEW! Introduction on how respect impacts a professional's practice has been added to Part One of the text and covers critical topics such as establishing a professional identity and creating healthy, respectful relationships while being mindful of boundaries within such relationships.
- NEW! Updated photos feature health professionals engaged in authentic clinical activities.
HĂ€ufig gestellte Fragen
Information
Introduction
Respect in the Professional Role
Prelude
What Is Respect?
Three Indicators of Respect
- 1. Appreciation. Respect as appreciation means that you, a health professional, take notice of a personâs unique character, manner, physical attributes, personality, and needs. This type of appreciation is not directed to a patientâs superficial traits but serves as a tool to distinguish this individual from being one of a nameless crowd. In other words, you have not approached such an appraisal to make a positive or negative judgment about the person but rather to more fully âseeâ him or her as a unique individual. This expression of respect is illustrated in the comment by author Paulo Coelho at the beginning of this chapter. For the character in this novel just knowing that each is on a journey with a destiny in mind is basis enough for him to respect the other. More details of this aspect of respect based on our differences are emphasized in Chapter 5 and illustrated throughout this book.
- 2. Attentiveness. Respect as attentiveness means that you consciously turn your attention more fully to the person. Your stance comes from having taken note of the other as a unique individual, and this knowledge affects your encounter insofar as you move toward engaging him or her in a specific way consistent with the characteristics, needs, values, and conditions that have brought you to this point in your encounter. In Chapter 2 we take up the idea of becoming âpatient-centered,â which further highlights how respect conveyed as attentiveness is an essential indicator of a successful health professional and patient relationship.
- 3. Care. Respect as careâand its active form, caringâis the ultimate indicator of respect and goes to the heart of the professional relationship. It invites something of you that includes the appreciation of and attentiveness toward another, as discussed previously, but goes deeper. Now you commit yourself to providing appropriate measures demonstrating that you genuinely respect a personâs worth as a human being. In other words, this indicator of respect involves a willingness to involve yourself as a human being in relationship with another. Care is conveyed not only by your actions but also by attitudes that reflect who you really are. For instance, in your professional role your negative feelings toward a person do not give you permission to limit your responsibility toward him or her but rather require you to find a means by which this personâs reasonable goals can be met. Moreover, you must include but go beyond the sole application of the technical skills of your profession to consider the well-being of the whole person as your everyday standard of this care. For this reason, health professionals sometimes are referred to as care providers. There is no one set formula for this core aspect of the relationship, though basic characteristics of professional care are addressed later in this chapter and Chapters 2 and 3. An exploration of its many ...