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25 Ways to Win with People
John C. Maxwell
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25 Ways to Win with People
John C. Maxwell
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Specific action steps you can take to develop your business skills by building up others.
25 Ways to Win With People --based onJohn Maxwell's best-selling Winning with People-- is ideal for a quick refresher course on interpersonal relationships for leaders and aspiring leaders alike. Each chapter explains the action step, describes why it works, and uses specific, real-life success stories.
A small sampling of the twenty-five specific actions readers can take to build positive, healthy relationships includes:
- Complimenting People in Front of Others
- Creating a Memory and Visiting It Often
- Encouraging the Dreams of Others
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START WITH
YOURSELF
YOURSELF
Your relationships can only be as healthy as you are.
âNEIL CLARK WARREN
LES . . . ON STARTING WITH YOURSELF
If you want to win with people, youâve got to be a winner yourselfâor at the very least be on your way to becoming one. Thereâs no avoiding this simple fact.
As a psychologist specializing in relationships, Iâve seen hundreds of people in therapy. Iâve spoken to hundreds of thousands in seminars. Iâve written more than a dozen books on the subject. People close to me understand that Iâm passionate about helping others win with people. But if there is one thing I know, itâs that a new tip or technique to win with others will fall flat if you donât start with yourself.
Let me say it straight. If you try to practice the âwaysâ of winning with people that you are about to learn in the following chapters before you give serious attention to how you can be a winner yourself, youâll be sorely disappointed. However, if you will first take the time to focus on yourself, youâll soon be ready to focus on others.
YOUâVE GOT TO START WITH YOURSELF
William James, the first American psychologist, said, âThe hell to be endured hereafter, of which theology tells, is no worse than the hell we make for ourselves in this world by habitually fashioning our characters in the wrong way.â If we do not form a winning character, we are sure to lose with other people. Thatâs why this first step is so significant. In fact, there are at least two compelling reasons why winning with people hinges on starting with yourself.
YOU CANâT E HAPPY WITHOUT BEING HEALTHY
Psychology used to think it was critical to focus onâand then eliminateânegative emotions. We now know there is a better way. A new generation of research has shifted psychologyâs primary analysis from that of misery to an understanding of wellness.
The new research reveals that you canât be happy simply by being unencumbered by depression, stress, or anxiety. Noâyou canât be happy unless you are healthy. And thereâs a lot more to health than not being sick. Emotional health is more than the absence of dysfunctional emotions. Emotional health is at the center of winning with people.
YOU CANâT GIVE WHAT YOU DONâT HAVE
One of the oldest psychological truisms in the world is that you cannot give what you do not have. In fact, like every other psychologist-in-training, when I first began my graduate education, I was urged to get into psychotherapy myself. âLes,â my advisor said, âas a psychologist, you will only be able to take a person as far as you have gone yourself.â Why? Because you cannot give what you do not have. You cannot enjoy others until you enjoy yourself.
Harry Firestone said, âYou get the best out of others when you give the best of yourself.â So true. But if the best you have isnât any better than what those âothersâ already possess, youâll never take them any higher than they already are.
The bottom line? If you are not becoming a winner, youâll find it almost impossible to win with others. But hereâs the good news: your desire and attempts to win with others help to make you a winner. Itâs what American essayist Charles Warner was getting at when he said, âNo one can sincerely try to help another without helping himself.â
HOW TO BE A WINNER
âThereâs a period of life when we swallow a knowledge of ourselves,â said Pearl Bailey, âand it becomes either good or sour inside.â Everyone has little anxieties and insecurities. If I were to ask you to describe a winning person, a person who is whole and healthy, you might say something about this person being confident, warm, kind, stable, giving, and so on. And youâd be right, in a sense. But thereâs more to becoming a winner than having a list of enviable attributes. Being a winner comes down to one thing: your value.
Winners are valuable. Ask any star athlete or gold medalist who has just signed a multimillion-dollar endorsement deal. But truth be told, being a winner, in the purest sense of the word, has nothing to do with your performance, your salary, or your earning potential. It has to do with your value and whether or not you have owned it. When you embrace your own personal value, when you are secure in who you are, then you have become a winner.
Here are a few ways of doing just that:
âI am going to give this fifty dollars to one of you,â he said, âbut first let me do this.â He proceeded to crumple up the bill. Then he asked, âWho still wants it?â The same hands went up in the air.
âWell,â he continued, âwhat if I do this?â He dropped it on the ground and started to grind it into the floor with his shoe. He picked it up, all crumpled and dirty. âNow, who still wants it?â Again, hands went into the air.
âYou have all learned a valuable lesson,â Gary said. âNo matter what I do to the money, you still want it because it doesnât decrease in value. It is still worth fifty dollars.â
Garyâs simple illustration underscores a profound point. Many times in our lives we are dropped, crumpled, and ground into the dirt by the decisions we make or the circumstances that come our way. We may feel as though we are worthless, insignificant in our own eyes and in the eyes of others. But no matter what has happened or what will happen, we never lose our value as human beings. Nothing can take that away. Never forget that.
Letâs face it. All of us walking around on this planet have insecurities and issues that we wish we could change about ourselves. But certain things we canât. Some things about us just are. Maybe you werenât born with the kind of looks you would like. Or you arenât as tall as you desire. Your genes dealt you a hand that youâve eventually got to acceptâeither that or you reject your personal value and spend your days trying to compensate for your insecurities. You become hung up, stuck on not being dealt a better hand.
The term acceptance comes from the Latin ad capere that means âto take to oneself.â In other words, inherent in the process of accepting others is the act of self-acceptance. Iâll say it again: you will never win with people until you become a winner.
You may struggle with a hair-trigger temper, for example. Maybe you have difficulty setting boundaries or taking responsibility. Maybe you have some bad habits, or perhaps your attitude needs an overhaul. All of us have hurdles we can overcome. Forty-five percent of Americans report that they would change a bad habit if they could.1 The truth is, they can change. Each of us can improve ourselves whenever we decide to.
In his book Teaching the Elephant to Dance (Crown, 1990), James Belasco described how trainers shackle young elephants with heavy chains to deeply embedded stakes. In that way the elephant learns to stay in its place. Older, more powerful elephants that have been trained in this way never try to leaveâeven though they have the strength to pull up the stake and walk away. Their conditioning limits their movements. Eventually, with only a small, unattached metal bracelet on their legs, they stand in placeâeven though the stakes are actually gone!
Itâs a story youâve probably heard before, but like the powerful elephants, many people are bound by the restraints of previous conditioning. Just as the unattached chain around the elephantâs leg keeps it from moving, some people impose needless limits on their personal progress. Donât let this happen to you. Donât mindlessly accept restraints on your abilities. Challenge them and keep growing.
Chuck Wepner never learned this lesson. As a boxer, he earned the nickname âThe Bayonne Bleederâ because of the punishment he took even while winning. In the boxing world he was whatâs called âa catcher,â a fighter who often uses his head to block the other guyâs punches. Wepner continually pressured his opponent until he either won or got knocked out. He never cared how many shots he had to absorb before landing a knockout blow. Trainer Al Braverman called him âthe gutsiest fighter I ever met. He was in a league of his own. He didnât care about pain. If he got cut or elbowed, he never looked at me or the referee for help. He was a fighter in the purest sense of the word.â
When Wepner knocked out Terry Henke in the eleventh round in Salt Lake City, boxing promoter Don King offered Wepner a title shot against thenâheavyweight champion George Foreman. But when Ali defeated Foreman, Wepner found himself scheduled to fight âThe Greatestââ Muhammad Ali. On the morning of the fight, Wepner gave his wife a pink negligee and told her she would âsoon be sleeping with the heavyweight champion of the world.â
Ali scored a technical knockout with just nineteen seconds remaining in the fight. But there was a momentâone glorious moment in the ninth roundâwhen a hamlike paw to Aliâs chest knocked the reigning champion off his feet.
Wepner recalled, âWhen Ali was down, I remember saying to my ringman, Al Braverman, âStart the car, weâre going to the bank, weâre millionaires.â And Al said to me, âYouâd better turn around. Because heâs getting up.ââ After the fight, Wepnerâs wife pulled the negligee out of her purse and asked, âDo I go to Aliâs room or does he come to mine?â (see www.wepnerhomestead.com)
That story would be nothing more than an odd boxing footnote except for one thing. A struggling writer was watching the ...