Body Language & Secrets of Nonverbal Communication
Effect & Rhetoric, Read & Understand People, Correctly Interpret Gestures & Facial Expressions, Recognize Lies & Manipulation like FBI Agents
Simone Janson, Simone Janson, Simone Janson
- English
- ePUB (apto para móviles)
- Disponible en iOS y Android
Body Language & Secrets of Nonverbal Communication
Effect & Rhetoric, Read & Understand People, Correctly Interpret Gestures & Facial Expressions, Recognize Lies & Manipulation like FBI Agents
Simone Janson, Simone Janson, Simone Janson
Información del libro
In the 4th, completely revised edition of this groundbreaking guide, published by an award-winning publisher, renowned experts (overview in the book preview) combine their knowledge with interactive AI. This unique combination of decades of experience and state-of-the-art technology enables you to master challenges on a whole new level. Thanks to the innovative transfer of information, complemented by personal experiences of success, you can realize your goals and reach your full potential. Because we usually communicate more about body language than many people think. Therefore it is important not to underestimate the secrets of non-verbal communication, but to deal much more with its effects and to use it correctly. If you know how to use your gestures and facial expressions in a targeted manner, you can use your body language to improve your rhetoric and appearance significantly. For its concept "Information as Desired, " the publisher won the Global Business Award as Publisher of the Year and received government funding. It is also a partner of the Ministry of Education and Research of the Federal Republic of Germany. The goal to give you the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive AI Extended Books not only provide AI-optimized content in several languages based on data analysis but also allow you to ask individual questions and receive advice tailored to your personal interests. Each book contains detailed information and examples for your successful use of AI. You can utilize AI software for free, download e-courses, collaborate with workbooks, or engage with an active community. So you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and tangible. Expertise and technical innovation go hand in hand, as we take the responsibility to deliver well-researched and informed content seriously, honoring the trust you place in us. Due to the unique combination of human expertise and innovation, we can publish works that meet your requirements in every aspect. And furthermore, we want to offer you the opportunity to make your journey towards personal growth and success even more unforgettable. We understand that true change occurs not just in the mind but primarily through personal experiences and application. Therefore, we've conceptualized special success journey experiences tailored to each book for you. Be inspired to elevate your life to an entirely new level. By purchasing the books, you can also do good: The publisher dedicates about 5 percent of book sales revenue to socially relevant or sustainable projects. We provide scholarships, support innovative ideas, and contribute to climate protection initiatives. Publisher Simone Janson is also a bestselling author and one of the top 10 influential German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media outlets such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found, among other places, on Wikipedia.
Preguntas frecuentes
Información
Team Success: Communicating with Difficult Colleagues [6 Checklists & 5 Tips]
// By Simone Janson
How to get along well with colleagues
Praise and praise
Checklist: Unexpected praise - That's how you dealt with it
- Quite simply: "You have done great!" - "Thank you".
- As a question: "You have really come up with a good classification system for our files" - "Do you like it !?" Important: Speak the words like a statement and make it clear that you do not expect an answer.
- With humor: "Your new trouser suit is really outstanding!" - "You have a good taste."
- Überleitend: "You really have a lot of idea about the subject" - you smile at the other friendly and change the subject: "What is there in the canteen today?" But make sure that the transition makes humorous and not embarrassed. Use this option only to honestly accept praise, not to ironically question it (say, "What exactly do you want to know?"). They would just offend the other one.
Recognition is important
Checklist: To give others real recognition
- Praise only if you really mean it. Real recognition comes from the gut, it is filled with joy about one thing - others notice whether it is authentic or not. If you feel it, tell it, "I noticed that you really tried hard."
- Sometimes non-verbal praise is more convincing than a rant. Smile at your colleagues, hold your thumbs up, tap your shoulder and find your own way of expressing yourself.
- Check Critically: Do you follow an intention with praise? Do you want to disguise criticism? If so, leave it, because it seems implausible. This only disappointed and demotivated others. And, if you expect nothing, you will not be disappointed if there is no response.
- Equally offensive are ironic or overbearing acknowledgments: Avoid impatiently, "Well, please, it's okay!", Or reproachfully "Why not just like that?" To praise. With "See: you just have to, then it works too" imply your colleague's lack of dedication and a "super! Now Mr. F. has finally understood it "exposes your colleagues and reveals their contempt.
- Praise carefully. When you celebrate every little thing, your colleagues get used to it and say they do not need to make any further effort. The message must be: "It pays to stay on the ball. There is more in it! ".
- Praise in a timely manner. The more spontaneous, the better. Wrong: "Your behavior at the last show three weeks ago was really good. Keep it up! "Such praise comes too late and is too general, it only irritates.
- Do not just say "well done", but as detailed as you can, WHAT YOU WANTED: "At the show last week, I noticed your exceptional customer service. They are friendly and polite, use very positive language and find suitable alternatives. They make everyone feel they are the only important thing for you right now! "
- Praise without restriction: "Your presentation was very interesting, but watch out for the spelling a little bit next time." That's where the praise goes. Better: Let the praise stand isolated. Criticism belongs in another conversation.
- Be fully involved: never give the impression of being rushed or in time trouble, then the praise acts unreal.
Colleagues support - but right!
Polite, but definitely!
So sprechen Sie auch unangenehme Dinge an
Damit der Ärger nicht irgendwann aus Ihnen herausbricht!
Deuten Sie Körpersprache richtig und reagieren Sie darauf
Checkliste: Typische Gesten von Anspannung sind:
- Erstarrter Gesichtsausdruck, der Überraschung signalisiert.
- Zurückrücken mit dem Stuhl, mit dem der andere Abstand zu Ihnen herstellt.
- Verschränken der Arme über der Brust, eine typische Abwehrhaltung.
- Konzentriertes Vorneigen – der Kollege ist interessiert, was Sie ihm zu sagen haben.
Ein offenes Lächeln kann Wogen glätten
Bitte keine allgemeinen Vorwürfe
Besser: Schildern Sie offen uns sachlich, was Sie stört!
Checkliste: Finden Sie gemeinsam eine konstruktive Lösung
- „Gibt es einen Grund dafür, dass Sie gestern so viele Fehler gemacht haben? Vielleicht können wir diesen ja gemeinsam aus dem Weg schaffen?“
- „Erklären Sie mir bitte,wie Sie sich gestern gesehen haben. Können Sie meiner Einschätzung folgen?“
- „Wie kann ich Sie dabei unterstützen, den Überblick zu bekommen und sich nicht mehr zu verzetteln?“
- „Sie haben sicher anhand der genannten Beispiele verstanden, was genau ich meine. Wie erklären Sie sich Ihre häufigen Fehler in letzter Zeit?“
- „Wer kann Ihnen die notwendigen Tipps geben, damit Sie mit den Präsentationsmedien besser ...