Developing Cross-Cultural Competence for Leaders

A Guide

Joseph J. Thomas, Clementine K. Fujimura

• Éditeur: Routledge
• Année: 2022
• ISBN:
  9781000592412
• Édition: 1
• Sujet: Business
• Sous-sujet: Leadership

This book offers an accessible reference and roadmap for the practical application of cross-cultural competence (3C) for leaders dedicated to leading with diversity, inclusion and personal development in mind.

Developing Cross-Cultural Competence for Leaders takes readers from ideational to real, asking them to step out of their comfort zone and learn to navigate cultural differences. The authors invite readers to join them on a journey of discovery of themselves, their personal and professional peers and ultimately the cultural landscape they inhabit both knowingly and oftentimes unknowingly all in the hopes of opening doors to empathetic and effective communication. The skillset required for 3C is developed throughout the book beginning with a discussion of relevant concepts, leading the readers through narratives of extreme environments and ending with a roadmap for use in leadership positions. Each chapter discusses a foundational idea contextualized with sample narratives and ending with thought questions. The authors summon readers to embrace dissimilarities, shift perspectives, dare to engage and navigate in new and even adverse social and cultural contexts.

Developing Cross-Cultural Competence is an essential reading for students of leadership development, as well as military and non-military professionals.

Index

Locators in bold refer to tables and those in italics to figures.

• accuracy (Universal Intellectual Standards) 91
• activity-dependent plasticity 84-85
• adaptive capacity 122-124, 127
• affective vs. neutral expression 41
• Alder’s razor 96
• American culture: defining culture 18; individualism 35-36; international impressions of 108-109; time as resource 81-83
• anchoring bias 81
• argument map 94
• assertiveness 26
• ataraxia 50
• autonomous leadership style 30
• availability heuristic 81
• Avos 64-65

• Baader-Meinhoff phenomenon 81
• baby boomer generation 65—66
• bandwagon effect 83
• behavior, and culture 12-16, 17-18
• behaviorism 27-28
• being vs. doing cultures 37-38
• Bennett, Milton J. 100-101, 120
• bias: and critical thinking 4-5, 79-84; cultural blinders 73; ethnography 64-65; types of 81, 83, 84, 85; using critical thinking skills to overcome 86-95
• blind spots 92
• Boas, Franz 18-19
• body language 21-22, 67
• Booth, Emily 60-62
• boredom syndrome 84
• breadth (Universal Intellectual Standards) 93
• breathing techniques 105-106

• Carlyle, Thomas 27
• character traits 50—51
• charismatic-based leadership style 29, 33
• clarity (Universal Intellectual Standards) 90-91
• code-switching 75-77
• cognitive bias 80, 80-86, 81
• Cognitive Bias Codex 82—83
• collectivism 15-16, 26, 35-36, 111-112
• communication: and culture 21-22; Interpersonal Gap 106-107; low vs. high context cultures 40-41; nonverbal communication 21-22, 66—67; power distance 33-34
• communication, skills: cross-cultural competence (3C) 1-2; cultural immersion 90-95; workplace context 4, 75-77
• compassion 120, 121-122
• competence 28, 50; see also cross-cultural competence (3C)
• competitive vs. cooperative cultures 36
• confirmati...