2600 Phrases for Effective Performance Reviews

Paul Falcone

• Éditeur: AMACOM
• Année: 2005
• ISBN:
  9780814428702
• Sujet: Betriebswirtschaft
• Sous-sujet: Personalmanagement

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round.

Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist.

This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother.

In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including:

• productivity,
• time management,
• teamwork,
• decision making, and more!

Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.

PART I
PERFORMANCE APPRAISAL PHRASES FOR CORE COMPETENCIES AND COMMONLY RATED PERFORMANCE FACTORS

Adaptability and Change Management Skills

Meets/Exceeds Expectations

Readily identifies more efficient ways of doing business

Maintains composure when faced with stressful situations

Calms those around her by keeping them focused on the end goal

Rapidly adapts to changes in the nature of his assignments

Welcomes constructive criticism

Shows initiative when having to redefine the way she is performing a task

Remains a proponent of change

Goes with the flow and adapts readily to any changes in circumstances

Welcomes change as an opportunity

Is a versatile team player capable of handling diverse assignments

Demonstrates a keen ability to multi-task and juggle competing priorities

Quickly adapts to deviation from a pre-planned schedule and course of action

Needs Improvement

Appears reluctant to embrace last-minute changes in direction

Strictly adheres to only those job duties outlined in her job description

Does not “roll with the punches” effectively

Demonstrates a tendency to resist even minor changes

Postpones or delays training and implementation of new programs

Remains unwilling to carry out tasks that are “below him”

Does not excel at independent, research-based activities

Avoids covering for others in the department when needed

Becomes frustrated when faced with unexpected changes in ...