VeriSMâą Professional Courseware
Helen Morris, Liz Gallacher
- English
- ePUB (adapté aux mobiles)
- Disponible sur iOS et Android
VeriSMâą Professional Courseware
Helen Morris, Liz Gallacher
Ă propos de ce livre
Besides the VeriSMâą Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMâą - A service management approach for the digital age (ISBN: 9789401802406).Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMâą provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMâą allows an organization to understand how to make the best use of all of its approaches.The courseware is designed to support your learning about the VeriSMâą concepts, and to be a guide to your understanding of service management and its use across the whole organization.